What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.

Moderated discussion topics include:

• Current communications around volunteer policies,
• Evaluating volunteer conflict resolution policies and what they should cover
• Challenges around dismissing volunteers.

Presenter: Jennifer Bennett, CVA

Senior Manager, Education & Training at VolunteerMatch