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STRONG Leader Institute, Miami

B.Williams Enterprise, LLC

Wednesday, May 16, 2018 at 8:00 AM - Thursday, May 17, 2018 at 5:00 PM (EDT)

STRONG Leader Institute, Miami

Registration Information

Registration Type Sales End Price Fee Quantity
Standard Registration   more info May 11, 2018 $1,695.00 $0.00
Group Registration of 3 or more   more info May 11, 2018 $1,495.00 $0.00

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Event Details

May 16-17, 2018 / Coral Gables-Miami, Florida

“The STRONG Leader Institute will go beyond theory, and into action.Far too many conferences and leadership development programs focus only on ideas, concepts and theories. My team and I are ready to take you to a higher level!”

Dr. Bryan K. Williams, Founder-STRONG Leader Institute


The STRONG Leader Institute will provide you with the tools and resources needed to:

  • Turn mediocrity into high performance 
  • Identify the right person, for the right role, on the right team
  • Effectively communicate with those who report to you, those you work alongside and those you report to.
  • PLUS lots more! 


A key part of the STRONG Leader Institute will be the Capstone Project. This will be a culminating experience in which you will use the tools and knowledge gained at the Institute, and apply it to one of your real workplace challenges.

Prior to leaving the Institute, you will complete a Leadership Action Plan that will help you prioritize and implement the next steps on your journey to becoming a stronger leader.


Recent Testimonials

"The Academy was a wonderful experience! I haven’t been able to stop talking about it. I loved every part of it! I’ve started with a few small things this week, but I can’t wait to get more into my goals and see what I can achieve."

      -Cassandra R. Zorn | AVP, Retail Operations Officer

“It was an absolute pleasure meeting you and your team! I took so much away from the two days and I cannot wait to implement a lot of new things as well as tidy up things that we are already doing well!”

      -Jenn Smith, General Manager

“Thank you so much for providing such a wonderful learning opportunity and the most welcoming environment.  I am excited to apply everything that I learned to serve my team and the organization better. You have an amazing gift and passion for sharing your knowledge about customer service and leadership!”

      -Wokie C. Freeman-Gbogba, Assistant City Manager

May 16-17, 2018 / Coral Gables-Miami, Florida

Have questions about STRONG Leader Institute, Miami? Contact B.Williams Enterprise, LLC

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When & Where

The Biltmore, Miami-Coral Gables
1200 Anastasia Avenue
Coral Gables, FL 33134

Wednesday, May 16, 2018 at 8:00 AM - Thursday, May 17, 2018 at 5:00 PM (EDT)

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B.Williams Enterprise, LLC

"Bryan is the premiere thought leader and speaker on the topic of customer service and customer experience in the world today. He is the rare confluence of tremendous content, broad business and management knowledge, and a presentation style that engages and entertains an audience. Bryan is equally effective in presentations to organizational leaders as he is at inspiring exceptional performance from front line service providers."   

--Luke Carlson, DiscoverStrenth 


"Dr. Bryan Williams is a phenomenal motivator with an exhilarating magnetism. Bryan has a significant impact on every team member on a personal & professional level. Witnessing our team comprehending and aspiring to be exceptional is an awe-inspiring experience."

--Claudia Alvarado, William Wesley Grand Salon & Spa


"Bryan Williams met with and worked along side our senior leadership team and, with his guidance, we were pushed to our limits to discover our true potential. The "Bryan Williams experience" allowed us to focus on working together to create a corporate environment that impacted our entire team and launched."    

--Tom Watts, Exceptional Living Centers


"Our team recently experienced a dynamic and engaging customer service expert, Dr. Bryan Williams.  Service excellence transcends industry sectors, and Bryan reached our group with very practical tools and insights to engage our leadership team to deliver world-class service.   He is a gifted customer service expert, who can inspire and lead others to awaken new opportunities!”

--Dawn Garcia, Sacred Heart Hospital

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