STRONG Leader Institute 2023 - Kohler, WI

Actions Panel

STRONG Leader Institute 2023 - Kohler, WI April 24-25, 2023 / Kohler, WI The American Club Resort

By B.Williams Enterprise, LLC

When and where


The American Club 419 Highland Drive Kohler, WI 53044

Refund Policy

Contact the organizer to request a refund.

About this event

  • 1 day 9 hours
  • Mobile eTicket

April 24-25, 2023 / Kohler, WI

The American Club Resort 

“The STRONG Leader Institute goes beyond theory and into action! Far too many conferences and leadership development programs focus only on ideas, concepts and theories. My team and I are ready to take you to a higher level!”

Dr. Bryan K. Williams, Founder-STRONG Leader Institute

The STRONG Leader Institute will provide you with the tools and resources needed to:

  • Turn mediocrity into high performance 
  • Identify the right person, for the right role, on the right team
  • Effectively communicate with those who report to you, those you work alongside and those you report to.
  • PLUS lots more! 

A key part of the STRONG Leader Institute will be the Capstone Project. This will be a culminating experience in which you will use the tools and knowledge gained at the Institute, and apply it to one of your real workplace challenges.

Prior to leaving the Institute, you will complete a Leadership Action Plan that will help you prioritize and implement the next steps on your journey to becoming a stronger leader.

Recent Testimonials

"This conference was a wonderful experience! I haven’t been able to stop talking about it. I loved every part of it! I’ve started with a few small things this week, but I can’t wait to get more into my goals and see what I can achieve."

      -Cassandra R. Zorn | AVP, Retail Operations Officer

“It was an absolute pleasure meeting you and your team! I took so much away from the two days and I cannot wait to implement a lot of new things as well as tidy up things that we are already doing well!”

      -Jenn Smith, General Manager

“Thank you so much for providing such a wonderful learning opportunity and the most welcoming environment.  I am excited to apply everything that I learned to serve my team and the organization better. You have an amazing gift and passion for sharing your knowledge about customer service and leadership!”

      -Wokie C. Freeman-Gbogba, Assistant City Manager

April 24-25, 2023 / Kohler, WI

About the organizer

"Bryan is the premiere thought leader and speaker on the topic of customer service and customer experience in the world today. He is the rare confluence of tremendous content, broad business and management knowledge, and a presentation style that engages and entertains an audience. Bryan is equally effective in presentations to organizational leaders as he is at inspiring exceptional performance from front line service providers."   

--Luke Carlson, DiscoverStrenth 


"Dr. Bryan Williams is a phenomenal motivator with an exhilarating magnetism. Bryan has a significant impact on every team member on a personal & professional level. Witnessing our team comprehending and aspiring to be exceptional is an awe-inspiring experience."

--Claudia Alvarado, William Wesley Grand Salon & Spa


"Bryan Williams met with and worked along side our senior leadership team and, with his guidance, we were pushed to our limits to discover our true potential. The "Bryan Williams experience" allowed us to focus on working together to create a corporate environment that impacted our entire team and launched."    

--Tom Watts, Exceptional Living Centers


"Our team recently experienced a dynamic and engaging customer service expert, Dr. Bryan Williams.  Service excellence transcends industry sectors, and Bryan reached our group with very practical tools and insights to engage our leadership team to deliver world-class service.   He is a gifted customer service expert, who can inspire and lead others to awaken new opportunities!”

--Dawn Garcia, Sacred Heart Hospital

$945 – $995