Free

Strategic Leadership & Service Excellence Workshop

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Date and Time

Location

Location

Centre for Executive Education (CEE) - UNIRAZAK

Jalan Tangsi

Wilayah Persekutu, Wilayah Persekutuan Kuala Lumpur 50480

Malaysia

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Description

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Overview

This programme addresses the core issue for engineers: how to create additional value for clients, and therefore drive the volume and price of professional services up for their organisations. This programme feature outstanding companies from which they can learn and then apply core principles that work. Engineers will be provided with a very clear view of the principles behind that success, and a framework to assess their organisations against these principles, so that business improvement and innovation initiatives can be identified and implemented.

Designed for

Senior & Middle Management

Learning Outcomes

At the end of this course, participants are able to:

  • Create additional value for clients
  • Drive the volume and price of professional services up for your firm / department
  • Applied the leading edge business management principles and practices in competitive market place
  • Understand the principles behind that success, and a framework to assess their organisations

Key Topics

  • Business Management
  • Professional Service and Value Creation
  • Leadership Mentoring
  • Overall Business Strategy
  • Operational and Service Excellence
  • Marketing and Business Development
  • Decision-making Skills and Tools
  • Financial / Performance Management

Course Leader

Internal & External Consultants or UNIRAZAK Lecturer

Date, Time & Venue

Date: Upon request

Time: 9 am to 5 pm

Venue: UNIRAZAK Training Room or Client’s Site

Course Fee

Upon Request


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Date and Time

Location

Centre for Executive Education (CEE) - UNIRAZAK

Jalan Tangsi

Wilayah Persekutu, Wilayah Persekutuan Kuala Lumpur 50480

Malaysia

View Map

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