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Startup Guide to Customer Happiness [The WOW Experience by Eckhon Malig]

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Acceler8.ph

Makati, NCR 1229

Philippines

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Let's go back to basics!

More than acquiring clients, startups have an even bigger wall to conquer. In the industry of free trials and big discounts, only customers' feedback can help YOU keep YOUR business rolling.

Join us on the first session of The WOW Experies Series, a program tailor-made for small businesses in acheiving more than just sales. This session will focus on the following:

  • What's at stake for bad customer review?
  • What traits to look out for in hiring customer-facing employees?
  • How to set realistic service standards for your customer and your employees?

Eckhon Malig has over 16 years of expertise as Leadership Training Consultant in sales and customer service with top organizations andcorporations under his belt. Philippine Air Force, ABS-CBN, GT Hotel, St. Luke's Hospital, Unionbank and Convergys to name a few. He is also an Industry Professor in several state universities and a Master Trainer of Service Management Program that won PMAP's People Program of the Year in 2017. He currently hosts and produces a talk show called Ayos Ba? o Umayos Ka"", dedicated to customer service failures and praises. It will be on TV soon this year!

January 30, 6PM, Acceler8 Paseo

Php 500 Pre-event

Php 800 Door Charge

with Certificate of Participation


Create #RealConnections at #Acceler8PH

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Date and Time

Location

Acceler8.ph

Makati, NCR 1229

Philippines

View Map

Refund Policy

No Refunds

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