Inside Sales is a proven legitimate and cost effective distibution channel. If you're looking to start an Inside Sales team or advance your current efforts, this workshop gives you the knowledge and resources to do exactly that and more.
Taught by a leading Inside Sales expert, this fast paced workshop covers off on five key areas:
Aligning Sales Team Structure to Corporate Goals - make sure you've got the right roles identified to achieve the desired outcomes.
Why an effective Job Description is key - Inside Sales is growing at an astronomical clip. Attracting the right talent starts with a Job Description that isn't boring and actually inspires those who read it; driving them to you proactively.
The Positive Impact of Onboarding & Training your Sales Team Appropriately - right up there with recruiting, retaining is the second hardest piece of this particular pie. Be sure to retain your people leveraging your Onboarding & Training Program.
The Right Coaching Cadence - yes, you must provide consistent and constructive feedback. We'll cover the best practices of effective 1:1's.
Reporting - just the facts please and the ones that matter. Data is great; however, data with a purpose is even better. And the best is data that clearly provides value in the form of action. We'll review examples of reporting/dashboards for your frontline reps as well as you the Manager.
Join us for this hands on workshop where we'll review each category and associated examples so you leave with a plan to start and grow your team.
Here’s what attendees are saying:
“Confirmation. Validation. Dionne highlighted key ideas to move my team from an 8 to a 10. Looking forward to the next opportunity to work with Dionne again!” Karen Bolt-Jones, VP Sales Development, Software AG
“Dionne’s workshop, Building an Inside Sales Team, was a great overview to better understand some of the key elements to consider. This course really helped open my eyes to the importance of training. I’ve always kind of treated this as a guideline as opposed to a strict regimen, but lately I’ve seen how that is starting to backfire on me. Dionne talked about onboarding plans that not only walk through agendas, but also specific and measurable accomplishments outlining goals that reps should see after certain periods during their onboarding (first 30 days, 90 days, etc). Additionally, she discussed some standardized one-on-one meeting reviews with reps, frequency, and content which focuses on the rep leading the conversation as opposed to directing by the manager. Overall this was a great course and I really got a lot out of it. Some of it was a nice refresher and the rest was largely beneficial!” Ed Porter, Director of Inside Sales, guestsupply
Who should attend:
Sales Leaders and Executives interested in growing revenue, growing their customer base, and retaining their top people.
What you walk away with:
A plan leveraging proven techniques and tactics you can take back to your team to implement immediately for results.