“Social Media Etiquette in the Digital Workplace” with Barbara Pachter
Tuesday, September 10, 2013 from 9:30 AM to 11:30 AM (EDT)
San Francisco, California
London, United Kingdom
The ways in which people communicate are changing rapidly. In the digital workplace, electronic exchanges –text messages, Facebook posts, tweets, video chats, blog commentaries and email messages—are being used to convey information as much as, or more than, in-person discussions, phone calls, and written correspondence. These newer kinds of communication allow people to interact with others quickly and easily, and to share news efficiently with more people than ever before. Yet, as with all things new, there is a learning curve. It takes time to understand how to use the new tools politely. A breach of etiquette (even committed in innocence) can result in loss of business or a job offer. This seminar will help participants interact effectively with colleagues, bosses and clients whether they are using their Smartphones to text a colleague or their computer to tweet followers or email clients.
The following topics will be discussed: Smartphones, Texting, The Big Three: LinkedIn, Twitter and Facebook, Blogs, Skype and Email. The seminar is interactive. Participants take the social media quiz and engage in small group exercises.
Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author. She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait. NJBiz named her one of the Best 50 Women in Business in New Jersey. Pachter’s 10th etiquette book, The Essentials of Business Etiquette: How to GREET, EAT and TWEET Your Way to Success, published by McGraw Hill, will be available in 2013. Her client list boasts many of today’s most notable organizations, including Microsoft, Chrysler, Bristol-Myers Squibb, Wawa, Con Edison, Pfizer, Cisco Systems, Children’s Hospital of Philadelphia, Rutgers University and Campbell Soup. She is quoted regularly in newspapers and magazines, including The Wall Street Journal, The New York Times, TIME Magazine and she has appeared on ABC’s 20/20, The TODAY Show and The Early Show. Her discussion on business etiquette appeared in the Harvard Business Review. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.