Small Company HR Conference

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Golden Gate University

536 Mission Street

San Francisco, CA 94105

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Between addressing your HR vendor relationship management, to creating more effective feedback sessions, this one-day event will cover many issues you face as a small HR department (or department of one)! Whether you’re a small-to-medium-sized business, startup, or freelancer, you’ll want to join these informative sessions and get in on these takeaways, discussions, and frame-working.

Registration/Networking 8:00 - 8:20am
Program Time 8:30am - 4:00pm

Qualifies for 5.75 General HRCI Recertification Credits (pending approval) / 5.75 SHRM PDCs
Price: Member $295 / General $365 / Join Now $479.97 (includes a 1-year membership with NCHRA)

**Use Code NFP for 10% off of all registration rates for nonprofits.**


8:00am - 8:30am: Registration/Networking

8:30am - 9:30am: Nurture Your Talent, presented Ken Sher, President, Sher Consulting

Does your business or team have the talent it needs to compete? Often, the first answer to this question involves the recruiting process; and, yes, this is very important. But, having the best talent doesn’t mean that each individual will maximize their productivity and the impact they have on the organization.

Too often, performance discussions take place infrequently, annually, or when there is poor performance. Small-mid-size companies face the additional challenge of developing their people with limited resources and budgets. Still, it is critical to business success to have teams of highly-engaged and motivated employees and coaching has been proven to be a catalyst for high-performing teams. Numerous studies show that there is a significant difference in employee performance and attitude between those who receive good coaching and those who don’t. Employees who have effective coaches are more willing to go the extra mile, are more committed to their job and the company, are less likely to leave the company and feel that they are given real opportunities to grow and improve.

Many leaders feel they are too busy or don’t have enough resources to focus on leadership development and coaching, but this reasoning is why it is imperative to have effective coaches throughout the organization.

After participating, you will:
1) Get development ideas to fit within your resource and budget constraints, addressing individual development and the short and long-term business needs of the organization .
2) Gain practical, workable ideas that will enable HR, regardless of size and budget, to train/coach managers to give effective feedback.
3) Identify multiple ways to recognize and motivate talent beyond traditional financial incentives.
4) Have clear ideas regarding how to develop a motivational environment for your employees.

9:30am - 9:45am: Break

9:45am - 10:45am: Total Rewards Strategy, presented by Nate Wood, Consultant, AJ Gallagher

Top employers understand that their Total Rewards program is the number one tool to attract and retain a skilled workforce. This session will help finance and HR leaders create the right strategy to attract, engage and retain a talented workforce, while also containing the cost of their employee benefits program.

The competition for top talent is getting tougher every day. Ensuring top talent stays with your company is a challenge. Getting skilled employees to leave their current jobs to join your organization is even more difficult. What strategies and tactics are other employers of a similar size and location are doing with their Total Rewards programs?

After joining us, you will:
1) Gain perspective on what high-performing organizations have in common.
2) Challenge assumptions about what’s possible, not cast a mold for the idea.
3) Get a sense of where you stand compared to the best in class of a similar size, as well as redefine and refine your strategies, tactics and operational execution to succeed.

10:45 - 11:00am: Break

11:00am - 12:15pm: Employee Performance: Communicating, Documenting, and Following Up, presented by Pamela Delnevo, Human Resources Manager at Murphy, Pearson, Bradley & Feeney

Many managers will meet with their employees to discuss performance and the employee will leave the meeting unclear as to what they need to do to improve. They will state an employee "has a bad attitude" or "doesn't want to do the work," which is not specific or helpful.

We will illustrate examples that are useful to the employee, so performance complaints can turn into specific action items. We will describe how to document these conversations, discuss following up, invite discussion as to how this plays out in a small company environment, and recognize generational differences that might come into play. Learn how to:
> Hold difficult conversations and document them correctly.
> Draft meaningful performance improvement plans, written warnings, or annual reviews.
> Follow-up with the employee as they strive to improve their performance.

12:15pm - 1:15pm: Lunch (provided)

1:15pm - 2:30pm: Effective Vendor Relationship Management to Maximize ROI, presented by Christopher Dewey, Senior Vice President, Heffernan Insurance Services and Julius Schillinger, Vice President, Human Resources, Gateway Learning Group

HR vendor relationship management (VRM) isn’t just for large organizations. VRM has become an important HR leadership competency and is increasingly considered a core business function that helps organizations control costs, optimize performance and mitigate risk throughout the vendor relationship life cycle. We will focus on the VRM life cycle in the small to medium-sized company environment.

We will examine vendor relationship management rules of engagement, key VRM challenges---like inadequate processes, solutions that do not perform to expectations, unacceptable service levels, lack of vendor responsiveness---and review opportunities to resolve these—for example, use YOUR company’s contracts, provide internal staff training, appoint or be a vendor relationship manager, talk to competitive suppliers regularly, and select qualified vendors to fit your scale.

Takeaways will include a PDF of “The Top 10 VRM Tips for Small Companies” and a sampling of templates and forms (e.g. vendor lifecycle, vendor scorecard), which can become a part of your VRM document library.

Together, we will:
> Review a visual roadmap of the VRM lifecycle, and identify common challenges, offering tangible solutions to address them.
> Identify best practices in building collaborative vendor-partner relationships and how to leverage best practices to build mutual innovations.
> Learn qualitative metrics for each step of the VRM life cycle to ensure that expectations are aligned, from defining company needs to vendor profiling and risk assessment to vendor solution sampling and selection, to contract negotiation, performance monitoring and reporting, and contract renewal / termination.

2:30pm - 2:45pm: Break

2:45pm - 4:00pm: Sexual (and other) Harassment Prevention, presented by Monte Grix, Associate, Hirschfeld Kraemer

More info coming soon!


>> Pam Delnevo is an SPHR/SCP-certified Human Resources and Employee Relations professional with over 18 years of experience in the law firm environment. Her expertise is in providing guidance and coaching to managers on performance management: from holding difficult conversations, to preparing written warnings, performance improvement plans and annual reviews, and in performance follow-up. Pam has also done extensive work in training, and has delivered the two-hour ‘Preventing Sexual Harassment’ program for managers several times. Pam was President of the Golden Gate Chapter of the Association of Legal Administrators in 2015/2016.

>> Monte Grix is an associate in the firm’s Los Angeles office. He has represented a variety of employers with respect to labor and employment matters, including manufacturers, electronics distributors, general construction contractors (union and non-union), high tech service companies, retailers, aerospace companies, government contractors, agricultural companies, and educational institutions. His practice emphasizes both litigation and counseling in traditional labor and non-union settings.

On the litigation side, Monte handles employment discrimination, harassment and retaliation claims, wage and hour class actions and employment-related trade secret/intellectual property/non-competition claims. Monte has successfully litigated for his clients in arbitration, at trial, and on summary judgment. On the advice side, Monte counsels employers with respect to a broad range of employment law issues, including wage and hour compliance, record-keeping, and employee disability accommodation. He also has experience conducting neutral investigations for private sector employers with regard to internal discrimination, harassment, wrongful discipline complaints, and ethics compliance, internal employment eligibility (I-9) audits, and OFCCP compliance matters.

Monte also is bilingual in Spanish and conducts employee trainings in both Spanish and English.

>> Julius Schillinger is Vice President, Human Resources and an officer of the company for Gateway Learning Group, a San Francisco-based provider of therapy to children on the Autism spectrum.

Previously, he was HR leader for Aurora Behavioral Health, a 14-hospital system of psychiatric care facilities. For 10 years, he was Director HR and VP Account Management for Fortune 200 health insurer, Health Net Inc. Earlier, he was Chief Human Resources Officer for NextCard, an online consumer credit provider. Julius also spent 7 years as VP Global Human Capital for Cap Gemini Ernst & Young’s professional services unit, leading EY’s Human Capital & business growth consulting practice.

Julius is a published writer-photographer, received his Master’s from University of Southern CA., and subsequently was on USC’s MBA advisory board. He completed his doctoral work at Kent State University. As an adjunct professor, Julius teaches among the highest student rated courses at University of California, Santa Cruz. He frequently speaks at national and regional conferences on emerging HR trends and cloud-based workplace health & well-being programs.

Julius is an avid collector of California wines, and an active runner, completing thirty 5K races annually. He resides in Sonoma, California with his wife and 16-year-old daughter.

>> Ken Sher is a Career Management and Executive Coach with extensive experience leading and coaching individuals and managerial teams within fortune 200 companies like Johnson & Johnson and Bristol-Myers Squibb. Ken’s coaching is focused on elements of leadership that impact the bottom line. He helps his clients identify personal and professional strategies to focus on the most important criteria, leading to a more fulfilling and balanced professional and personal life.

Ken shares his J & J experience in an engaging and humorous style that motivates his audience to action. He has a very interactive approach to speaking and coaching that leads to fast, positive, and impactful changes for his audiences and individual clients.

Ken has led teams ranging in size from 10 to 70 employees. He has helped individuals improve their performance for professional growth which leads to increased productivity and attainment of advanced positions within their organizations and beyond. He also helps leaders develop more cohesive and effective teams leading to increased employee engagement and effectiveness.

Ken is a member of the Life Sciences Trainers & Educators Network (LTEN), the Association for Talent Development (ATD), the Five O’clock Club, and a member of the National Speakers Association Academy.

Ken’s passion is helping people and teams better themselves. He also provides one-on-one consulting, as well as workshops, in a variety of career management and leadership topics.

>> Nate Wood is a consultant with Gallagher, specializing in helping employers build effective strategies for their Total Rewards programs.

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Golden Gate University

536 Mission Street

San Francisco, CA 94105

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Refund Policy

Refunds up to 1 day before event

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