Skill Building for Supervisors / Team Leads
Event Information
Event description
This 6-hour workshop presents a series of recognized Best Practices to successfully coach and lead highly productive teams.
About this Event
Key focus areas include:
- Effective Coaching Techniques
- Communication Skills; Giving and Receiving Constructive Feedback
- Effective Time Management Strategies
- Understanding and Supervising Different Generations
- Conflict Management / Dealing with Difficult Behaviors
Skill Building
Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations