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Seven Ways to Improve Email Response Times

Toister Performance Solutions, Inc.

Tuesday, April 22, 2014 from 10:00 AM to 11:00 AM (PDT)

Seven Ways to Improve Email Response Times

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Seven Ways to Improve Email Response Times Ended Free  

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Learn how to improve email response times.

Customers, co-workers, and colleagues expect fast responses to their emails. This is getting tougher to do with our busy schedules, increasing workloads, and overwhelming volume of messages.

This webinar will show you practical techniques you can use to improve email responsiveness without compromising quality. These tips are geared for both individuals and contact centers alike.

You’ll learn: 

  • Current expectations for email response times
  • Seven tips to improve email responsiveness
  • Bonus tips on reducing the volume of email you receive

Win a copy of Service Failure!

A signed copy of Jeff Toister’s book, Service Failure, will be raffled off at the end of the webinar. You are automatically entered to win when you register, though you must be logged in to the webinar when the raffle winner is announced to be eligible.

About Jeff Toister

Jeff is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It. His company, Toister Performance Solutions, help clients improve customer service. He frequently writes articles for, ICMI, and other customer service blogs and is also a member of the #CustomerService100, a list of the Top 100 more influential customer service experts on Twitter.

Have questions about Seven Ways to Improve Email Response Times? Contact Toister Performance Solutions, Inc.


Tuesday, April 22, 2014 from 10:00 AM to 11:00 AM (PDT)

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Toister Performance Solutions, Inc.

Jeff Toister is the President of Toister Performance Solutions, a consulting firm that helps customer service teams unlock their hidden potential.

He has written three books, including The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service. Over 140,000 people on six continents have taken at least one of his courses on LinkedIn Learning (a.k.a. 

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