Free

Settlement Information & Referral Online Training

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E-Learning Event

1 St. Clair Avenue West

Toronto, Ontario M4V 1K6

Canada

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Our Settlement Information and Referral Online Training course is designed specifically for: Settlement Workers in Ontario Working with Vulnerable Newcomers


This free facilitated online training course focuses on performance-based competencies for settlement workers and the need to provide effective and meaningful Information and Referral (I & R). The objective of this course is to ensure vulnerable newcomers with complex needs are getting the best settlement assistance and service coordination possible. This e-learning course is broken down into 4 distinct modules.

  • Module #1: Introduction to Information and Referral (Nov 5 - 11)
  • Module #2: Assessment Skills (Nov 12 - 18)
  • Module #3: Navigation Skills (Nov 19 - 25)
  • Module #4: Service Coordination, Follow-up and Crisis Intervention (Nov 26 - Dec 2)


The modules will run for 4 consecutive weeks from November 5 to December 2. The intention is that settlement workers will go through these modules together, share information and experiences and be active in the discussion forum. Each module will take 2 to 3 hours to complete. Certificates will be awarded upon full completion of the course. We will be using OCASI's Learn At Work platform to deliver the training. Please only sign up for the course if you can commit to completing this training.


We will be limiting enrollment to 40 front-line settlement workers and enrollment will be on a first-come first-serve basis. We will create a waiting list if spaces fill up. We will also be running this facilitated course again in the new year for those that were not able to participate in the first round.


This e-learning course is ideal for Case Managers, Settlement Workers in Schools (SWIS), Settlement Workers in Libraries, Settlement Counsellors, LINC or ESL Teachers or others that have direct contact with immigrants and refugees. The course uses audio/visual materials, call recordings, interviews and a range of exercises designed to invigorate the learning process.

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E-Learning Event

1 St. Clair Avenue West

Toronto, Ontario M4V 1K6

Canada

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