$1,595

ServiceNow System Administration Advanced Training at CareWorks Tech

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Location

CareWorks Tech

5555 Glendon Court

Dublin, OH 43016

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

OVERVIEW

Implement Workflows and System Enhancements to Automate Processes.

Certification: No
Duration: Two days
Dates Available:

  • November 7-8, 2018

Cost: $1,595.00 per person
Location: CareWorks Tech, 5555 Glendon Court, Dublin, Ohio 43016

SUMMARY

The course teaches attendees about administering a ServiceNow system, fine‑tuning features based on organizational needs, and how to improve the user experience. This two‑day course provides hands‑on practice for implementing new workflows, creating Access Controls, and changing system settings.

Best practices around a core set of ServiceNow applications are detailed and applied to coursework. Attendees implement workflows and system enhancements to a ServiceNow system that has been in production for approximately six to 12 months.

A combination of course content and lab work helps attendees learn to:

  • Capture class work in Update Sets to understand their purpose and movement
  • Learn how access to data is controlled within the framework of ServiceNow Contextual Security
  • Define Reference Qualifiers that direct the right data to the right users at the right time
  • Implement a Web Services API REST integration and learn about the possible data paths into ServiceNow
  • Coordinate service catalog elements, including user criteria, cart controls, and variables
  • Create a Record Producer
  • Implement new workflows that use a variety of activities to understand how records are generated from workflows
  • Define and use a database view as a report source, consider performance Best Practices, and try security controls that apply to reporting
  • Set system controls that direct the right data to the right users at the right time

WHO SHOULD ATTEND

This course is designed for ServiceNow administrators who maintain ServiceNow systems – in production for approximately six to 12 months – and who have successfully passed the System Administration certification.

PREREQUISITES

CLASS SCHEDULE

The class runs over two days, from 8:30 a.m. – 5 p.m., and includes a one-hour lunch break.

CANCELLATION POLICY

Please notify training@careworkstech.com at least 7 business days prior to the event.

NEED MORE INFORMATION OR HAVE QUESTIONS?

Please contact us at training@careworkstech.com.

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Date and Time

Location

CareWorks Tech

5555 Glendon Court

Dublin, OH 43016

View Map

Refund Policy

Refunds up to 7 days before event

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