Service Transition in 2019; New Model of Help Desk Leadership
Event Information
Description
Keynote: Service Transition in 2019, The New Model of Help Desk Leadership for New Services
About the Speaker:

Kevin has a deep understanding of the Service Management market, having previously been responsible for product management, product marketing and corporate marketing for all Ivanti Software product lines. Kevin brings over 25 years of technical, management, and executive leadership experience in technology and software businesses.
Prior to Ivanti Software, Kevin has held positions as Vice President of Solutions Management at Manugistics Inc., Vice President of Operations at Avyx Inc., as well as Flight Design Manager with NASA at the Johnson Space Center in Houston, Texas.
Kevin holds a Bachelor of Science in Chemical Engineering from Texas A&M University and a Master of Science in Computer Science from the University of Houston.
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