What is it about:

The Global Service Jam is back! On 29-31 March 2019, people interested in service and customer experience design will meet simultaneously all over the world. In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype a completely new service inspired by a shared theme. At the end of the weekend, a collection of brand new services will be published to the world.

Event schedule:

29th March (Friday), 7:00pm to 9.30pm

Jam participants get into teams and discover this year’s theme. Teams then immediately get started working out on what their focus would be for the next 48 hours.

30th March (Saturday), 9:00am to 7:00pm

Teams will research, co-design, and prototype their ideas, testing them out on the streets of Singapore with potential users.

31st March (Sunday), 9:00am to 7:00pm

Teams refine their prototype services with Sunday afternoon seeing each team presenting their prototypes to each other, and sharing feedback & learnings as well.

And after a weekend of hard work, we can sit back and relax with newfound friends!

What is a Jam?

In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to create & develop services inspired by a shared theme across the globe. At the end of the weekend, they publish them to the world.

Join us in Singapore!

All of you (yes you!) are welcome. You don’t need to be creative or have an experience with service design to Jam. There will be a lovely mix of experienced and inexperienced people attending. You will be supported throughout the weekend by designers as well as your hosts. And you'll get out as much as you put into it!

So if you're interested in service design or using design-based approaches to solve problems, itching to experiment and bring your creativity to life, while sharing a weekend long experience with like-minded doers from all over the globe - then join us to make it happen!

Catch some of the happenings at past Jams here on Facebook.

See you soon!

About the Venue

In propelling Singapore’s digital economy to the next stage of development, PIXEL aims to grow the innovation community, equipping infocomm-media talent and companies to collaborate and build industry-leading digital solutions, that address international opportunities.

With a 25,000 sqft innovation space in One-North, the PIXEL facility offers a well-equipped physical lab, studio, incubation facilities, on-premise expertise, panel of advisors and programmes that are built around design, data, engineering, ICT, and Media.