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SEMINAR | Customer Experience

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Location

JS Luwansa Hotel

Jalan Haji R. Rasuna Said Blok C No.22, Karet Kuningan, Kecamatan Setiabudi, RT.2/RW.5, Karet Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia

Setia Budi, Daerah Khusus Ibukota Jakarta 12940

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Event description

Description

Facing the trend of mobile and internet, and speaking about the traditional concept of quality and service as selling points is not enough. New differentiation is needed and customer experience is the answer.

Customers who experience an interesting experience, tend to provide positive information to other consumers. Word of Mouth, opportunities for the company to get more customers. Have you build your company customer's experience?

Objectives:

  1. Understanding the level of customer expectations

  2. Creating an emotional and rational connection in order to create customer loyalty

  3. Build customer experience as a new marketing strategy

Benefits:

  1. 2 times coffee break

  2. Lunch

  3. E-certificate

  4. Doorprize

Contact: Nadia (Marcom@shiftindonesia.com, +62878 7382 0366)


REGISTER NOW > www.opexcon.com/registration

Limited seats, Buy 2 and Get 20% Discount!

FAQs

How can I contact the organizer with any questions?

Simply send us an email to marcom@shiftindonesia.com

How can i register?

Register youself on www.opexcon.com/registration

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Date and Time

Location

JS Luwansa Hotel

Jalan Haji R. Rasuna Said Blok C No.22, Karet Kuningan, Kecamatan Setiabudi, RT.2/RW.5, Karet Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia

Setia Budi, Daerah Khusus Ibukota Jakarta 12940

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