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SEMINAR | Customer Experience
Wed, March 29, 2017, 9:00 AM – 5:00 PM
Facing the trend of mobile and internet, and speaking about the traditional concept of quality and service as selling points is not enough. New differentiation is needed and customer experience is the answer.
Customers who experience an interesting experience, tend to provide positive information to other consumers. Word of Mouth, opportunities for the company to get more customers. Have you build your company customer's experience?
Understanding the level of customer expectations
Creating an emotional and rational connection in order to create customer loyalty
Build customer experience as a new marketing strategy
2 times coffee break
Contact: Nadia (Marcom@shiftindonesia.com, +62878 7382 0366)
REGISTER NOW > www.opexcon.com/registration
Limited seats, Buy 2 and Get 20% Discount!
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Simply send us an email to firstname.lastname@example.org
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Register youself on www.opexcon.com/registration
Date and Time
JS Luwansa Hotel
Jalan Haji R. Rasuna Said Blok C No.22, Karet Kuningan, Kecamatan Setiabudi, RT.2/RW.5, Karet Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia
Setia Budi, Daerah Khusus Ibukota Jakarta 12940