Seeds for Growing Your Business Q1/P3
Monday, March 25, 2013 from 11:00 AM to 2:00 PM (EDT)
Part 3: Understanding the Stylist/Client Relationship
ANHC Pro and CIM (Cosmetology Instructional Media) are ending this quarter's business series with "Understanding the Stylist/Client Relationship". Master Cosmetologist and Educator Robin D. Groover will share useful information and tips about building strong client relationships.
Robin D. Groover is Owner and Master Educator for Too Groovy Salon. In addition to teaching Too Groovy stylists hair styling and maintenance Groover teaches her stylist how to build strong lasting relationships with clients through consultation and communication, including knowing what questions to ask the client, understanding customer needs, “touch and feel” and visual analysis of the hair and scalp, as well as product knowledge. Because of the rapport and trust between Too Groovy Salon stylist and their clients Too Groovy has been able to maintain a loyal client base who value the service Too Groovy provides.
Atlanta Natural Hair Care Professional (ANHC Pro) members consist of professional stylists, salons, schools, and students who have an interest in or specialize in natural hair care in lieu of chemically straightening naturally curly or tightly coiled hair. ANHC Pro provides natural hair care professionals with continuing education opportunities; updates about Georgia Board of Cosmetology laws, policies, and rules; employee recruitment assistance; networking opportunities; and marketing services.
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