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Secrets to Customer Service Success - Webinar

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Child Labor Laws

About this Event

Wednesday, October 9, 2019

10:00 am – 12:00 pm

Workforce Solutions–Pearland, Career Office

10:00 – 10:30 am Registration and Sign-in

10:30 – 10:45 am Welcome – About Us / Speaker Intro

10:45 – 11:30 am Keynote Speaker – Amy Hart

11:30 – 11:45 am Q&A

11:45 am – noon Networking / Wrap-up

Secrets to Customer Service Success

• Know Your Customer – internal and external

• Customer Relationships – know how they can make or break your business

• Dealing with difficult customers and leveraging your best

Workforce Solutions is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. (Please request reasonable accommodations 48 hours in advance.) Relay Texas: 1.800.735.2989 (TDD) 1.800.735.2988 (voice) or 711

Language Assistance

By registering for this event, you give Workforce Solutions permission to use any photographs taken of you at the event.

Workforce Solutions is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). Each individual session of this program is valued at 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.

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