When business systems fail, senior executives are ultimately responsible. Staff can’t work so you can’t deliver. Your credibility is at risk and you might even lose clients - One way or another, you have lost money.
Planning is delegated, but regardless of expertise there are often blind spots. Complacency and assuming “we’ve got that covered” can be the biggest factor in how bad a disaster becomes. Fortunately for you, it’s one of the few things you have any power to control. You might not see disaster coming, but you can certainly prepare for it.
A Workshop for Directors and Senior Business Leaders