RTS Training - Advanced features 101

Let’s explore some of the advanced features of the RTS platform.

Key Training Areas:

· Live chat

· Messages

· Themes, Lessons and recommendations

· Bereavement module

· Automatic form distribution

· Side bar customisation

Who should attend:

This session is perfect for both new and more experienced Admins.

Objectives:

• Know how and when to use the Live Chat function
• Understand how the Messages tab works
• Know how to create, apply and report on Themes, Lessons and Recommendations
• Understand how the Bereavement module may help your process
• Understand the pros/cons of automatic form distribution
• Be aware of the customisation options available