Let’s explore some of the advanced features of the RTS platform.
Key Training Areas:
· Live chat
· Messages
· Themes, Lessons and recommendations
· Bereavement module
· Automatic form distribution
· Side bar customisation
Who should attend:
This session is perfect for both new and more experienced Admins.
Objectives:
- Know how and when to use the Live Chat function
- Understand how the Messages tab works
- Know how to create, apply and report on Themes, Lessons and Recommendations
- Understand how the Bereavement module may help your process
- Understand the pros/cons of automatic form distribution
- Be aware of the customisation options available
