Insights from half a billion shoppers? Check.

Inspirational retail story? Check.

Join Salesforce, Publicis.Sapient and Coresight Research for this data-focused executive event, where we will explore the shopping trends that are transforming retail and e-commerce. Salesforce and Publicis.Sapient did a deep dive into shopping activity data on 500 million consumers, a mystery shopping study of 70 stores and a new survey of 6,000 shoppers to bring you the new strategies that brands and retailers must employ to provide differentiated experiences and win alongside marketplaces. You’ll also hear how one trailblazing retailer is taking a unique approach to putting the shopper first.

Agenda

Registration: 3:30-4:00 p.m.

Panel Discussions: 4:00–5:30 p.m.

1. Make It Fresh: Create unique, non-commoditized products and compete at the speed of today’s shopper.

2. Be Where I Am: Develop a frictionless experience that’s accessible to shoppers, wherever they need you to be.

3. Give It Meaning: Strengthen the relationship with your customers through better, values-driven connections and recognize shoppers with personalization and loyalty initiatives.

Reception: 5:30–6:30 p.m.

Featured Speakers

Joe Ferrara, CEO, Resonance Companies

Tami Fersko, Group President, Private Label, Li & Fung Americas

Rob Garf, VP, Industry Strategy and Insights, Salesforce

Katy Gaul-Stigge, President & CEO, Goodwill NY/Northern NJ

Jason Goldberg, SVP, Commerce & Content Practice, Publicis.Sapient

Chris Hardisty, VP of Retail and Digital, Lacoste

Phil Wahba, Senior Writer, Fortune

Deborah Weinswig, CEO and Founder, Coresight Research

Additional Retail Leaders to be announced