Results of the 2021 Federal Report Card

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David Lipscomb from the Center for Plain Language (PL) will review the results of this year’s Federal PL Report Card and answer questions.

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For a decade, the Center for Plain Language has issued a yearly Report Card evaluating how well agencies follow the Plain Writing Act. These agencies were judged on organizational compliance and writing quality.

This year, the judges focused on the main Freedom of Information Act (FOIA) request page and the main Coronavirus page of 21 executive branch agencies, including all 15 cabinet-level departments.


  • David Lipscomb, Director of the Writing Center and Associate Teaching Professor, Georgetown University

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About the Plain Language Community of Practice

The Plain Language Action and Information Network (PLAIN) is a community of federal employees dedicated to the idea that citizens deserve clear communications from government. We believe that using plain language saves federal agencies time and money and provides better service to the American public.

To join, email with nothing in the subject.

About is the community-curated, government resource for best practices on designing, building, and deploying easy-to-use, online customer experiences, which empower federal agencies to create deeper connections with the public they serve. delivers knowledge-as-a-service to help transform government interactions with the public through community connections, education, and collaboration.

About U.S. General Services Administration (GSA)

The mission of the U.S. General Services Administration is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across the government. One of GSA’s four strategic goals is to improve the way agencies buy, build, and use technology. To learn more about GSA or, visit or join the conversation on social media at @USGSA, @GSA_TTS, or @Digital_Gov.

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