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Redmond Microsoft Dynamics 365 CRM Webinar | Microsoft Dynamics CRM | Micro...

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Instructor led Online | Video Conference

Redmond, WA

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Our goal is to share our knowledge and expertise in Dynamics 365 | CRM with existing users as well as those who are evaluating this product as a possible CRM solution. Each session will cover a key topic that will be useful to prospective users, consultants, end users, power users, IT administrators and CRM system administrators.


  • Each session will be recorded and the recordings will be shared with the participants after the session.
  • We can help the participants with follow-up sessions if needed, on a one-on-one basis.
  • Free 1-hour Dynamics 365 | CRM assessment for attendees' organizations.

Video Conference Details

Will be sent upon Registration

Who should attend?

1. Sales people, Account Executives, Sales Managers, VP of Sales, Inside Sales, Outbound Sales

2. Marketing, Marketing Managers, Director of Marketing, VP of Marketing, CMO

3. End users, Power Users, CRM Stakeholders, Executive Sponsors who want to use CRM or are already using CRM

Why Microsoft Dynamics 365 | CRM Cloud Webinar | FREE Training Series by Omni212?

1. We specialize in providing digital business transformation and business value realization with our Microsoft Dynamics 365 | CRM Services.

2. We empower our customers with a partnering and self-service engagement model.

3. We apply the lessons learned and leverage the IP we have created over the years via hundreds of Microsoft dynamics CRM implementations.

Why should you choose Microsoft Dynamics 365 | CRM as your CRM software platform?

Dynamics 365 | CRM enables organizations to build personalized experiences across all customer touchpoints from consideration to purchase to support by harnessing contextual data to get a complete view of customers, and draw actionable insights that can deliver personalization at scale.

  • Dynamics 365 | CRM enables companies to power these types of omni-channel customer experiences across the web, social, email, phone or in person.
  • Dynamics 365 | CRM provides a 360-degree view of all customer interactions to deliver personalized, contextual engagement regardless of how and when the customer choses to connect with the company across sales, customer service, marketing, field service, finance or more.
  • Customers want quick resolution – whether it is learning more about a product, making a purchase or resolving a problem. Dynamics 365 | CRM enables companies to create effortless, outcome-driven experiences for customers by harnessing the power of advanced analytics, so companies can predict what customers want before they even know it.

Our Microsoft Dynamics 365 services offerings

  1. Help determine business drivers for Microsoft Dynamics 365 | CRM implementation.
  2. Turn business process into business advantage with Microsoft Dynamics 365 | CRM
  3. Digital and Business Transformation
  4. Business Value Realization
  5. Help you get more out of your existing dynamics CRM implementation
  6. Support, Sustainment, training
  7. Optimization to leverage additional functionality, resolve performance issues
  8. Upgrade Services
  9. Integration with other systems such as legacy systems, sharepoint, other LoB (Line of Business) application
  10. Migration from other systems such as salesforce, oracle Siebel, sap crm
  11. New implementations - a. Analysis, b. Design, c. Development, d. Testing, e. Production Go Live, f. Post Go Live Support, Sustainment, enhancements
  12. Partner with us for a vertical industry focused CRM solution. Choose from on-premise, private cloud or public cloud deployment model
  13. Migrate from On-Premise to the cloud version of Microsoft Dynamics Dynamics 365 | CRM 2013 or an industry focused CRM Solution on private or public cloud.
  14. Upgrade your existing Microsoft Dynamics CRM system to Microsoft Dynamics CRM 2013
  15. Integrate Microsoft Dynamics CRM 2013 with another system whether it is a ERP, Sharepoint, in house legacy system
  16. Optimize your existing Dynamics CRM Implementation whether you want to leverage additional functionality, resolve performance issues, want more out of the system

Session Details

Each session will include presentation, Microsoft Dynamics 365 | CRM functionality walk through.

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Instructor led Online | Video Conference

Redmond, WA

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