Reader-Centered Business Writing (VIRTUAL): August 10

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Virtual, online course

(link to be sent via e-mail)

Event description


Program Day-of Details

Session One: 11:00 a.m. to 1:30 p.m. ET
Break for drafting and lunch: 1:30 p.m. to 3:00 p.m. ET
Session Two: 3:00 p.m. to 5:00 p.m. ET
During the workshop you will schedule an individual coaching session for a later time, to be conducted via e-mail.

Pre-work assignment:
A pre-work assignment will be e-mailed to you one week before the workshop.

Quality writing drives action and productivity

The Six Steps to Reader-Centered Writing help set standards for quality writing. This ensures clear, direct, and effective written communication.

  • Increase quality: our innovative assessment tools show that learners double the quality of their documents.
  • Increase speed: writers show a 30% to 50% gain in writing productivity—and readers estimate reading documents in half the time.

Learning by doing

Learners use The Six Steps to Reader-Centered Writing to plan, draft, and edit an on-the-job document. During the group workshop, attendees learn to:

analyze their audiences

  • influence their readers
  • strengthen relationships

write for results

  • position conclusions and action steps strategically
  • build understanding and drive decisions

design for visual impact

  • create documents their readers will read first

edit accurately using checklists

  • choose the right words and tone
  • build credibility and enhance professional image

All who communicate in writing

We tailor the program to your learners’ specific writing needs, whether for e-mail messages or complex reports and proposals. This program is available as part of a graduated curriculum, a progressive series of workshops.

This workshop is open to individual learners.

Earn CPE credits for this course.

Date and Time


Virtual, online course

(link to be sent via e-mail)

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