Reader-Centered Business Writing: September 21-22

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Better Communications Offices at The Ariel Group

1050 Waltham Street, STE 600

Lexington, MA 02421

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Program Day-of Details

Day One: 8:30 a.m. to 5 p.m. (Eastern time) group workshop
Day Two: you will schedule an individual, 25-minute coaching appointment with your facilitator

The first day of the workshop runs from 9 a.m. until 5 p.m., with a continental breakfast at 8:30 a.m. During the workshop you will schedule a 25-minute individual coaching session with the group-day facilitator for the following day. (The coaching sessions may be done remotely to fit your needs.)

Pre-work assignment:
A pre-work assignment will be e-mailed to you one week before the workshop.

Quality writing drives action and productivity

The Six Steps to Reader-Centered Writing help set standards for quality writing. This ensures clear, direct, and effective written communication.

  • Increase quality: our innovative assessment tools show that learners double the quality of their documents.
  • Increase speed: writers show a 30% to 50% gain in writing productivity—and readers estimate reading documents in half the time.

Learning by doing

Learners use The Six Steps to Reader-Centered Writing to plan, draft, and edit an on-the-job document. During the group workshop, attendees learn to:

analyze their audiences

  • influence their readers
  • strengthen relationships

write for results

  • position conclusions and action steps strategically
  • build understanding and drive decisions

design for visual impact

  • create documents their readers will read first

edit accurately using checklists

  • choose the right words and tone
  • build credibility and enhance professional image

All who communicate in writing

We tailor the program to your learners’ specific writing needs, whether for e-mail messages or complex reports and proposals. This program is available as part of a graduated curriculum, a progressive series of workshops.

This workshop is open to individual learners.

Earn CPE credits for this course.

Travel and Hotel:
You are responsible for your own travel and hotel reservations. A travel and hotel information packet is available for download here.

comfortable business casual

A light continental breakfast is included in the first day of the program and will be provided at 8:30am. A lunch break is included, with restaurant options nearby.

Date and Time


Better Communications Offices at The Ariel Group

1050 Waltham Street, STE 600

Lexington, MA 02421

View Map

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