Free

RCC Skills for Racial Equity in Healthcare 5/28/2019

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Location

ZSFT Department of Education and Training

1001 Potrero Ave

Building 30, Second Floor

Suite 3200, CA 94110

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Event description

Description

Course Description:

This half-day workshop will build upon the prerequisite one-day fundamental relationship-centered communication (RCC) workshop by applying RCC skills to promote racial equity in healthcare. We will explore the impact of stereotype threat and unconscious racial bias on communication between patients and other members of the health care team. Participants will employ role-play to apply RCC skills as both preventative and restorative strategies in combatting racism. Participants’ own cases will be simulated to enhance relevance and direct application of the workshop content.


Lunch will be served at this event.


Objectives:

Participants will:

  1. Explore the impact of their identities and unconscious racial biases on interactions with patients.
  2. Practice applying RCC skills to prevent the negative effects of stereotype threat and unconscious racial bias in their interactions with patients.
  3. Practice applying RCC skills to build or restore relationships when stereotype threat and unconscious racial bias have negatively impacted patients
  4. Develop an action plan that supports the application of skills in clinical and/or team contexts.



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Date and Time

Location

ZSFT Department of Education and Training

1001 Potrero Ave

Building 30, Second Floor

Suite 3200, CA 94110

View Map

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