Free

Multiple Dates

Product and Service Design

Event Information

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Location

Location

Innovatation House

The Talent Lab (Ground Floor)

Magor

Monmouthshire

NP26 3DG

United Kingdom

Event description

Description




Product and Service Design

Duration : 1 day

Price: £175

This workshop has been designed using current service design theories and methodologies and is for individuals and teams to develop an understanding of how a service/product is branded and the unique points to consider when designing and redesigning a service or product.

Course Objectives

  • Þ Service Design Theory
  • Þ Customer Service design touch points
  • Þ How to Create a service blueprint
  • Þ How to prototype your ideas quickly, eliminate risk and save money

At the end of the session delegates will have a clear understanding of brand issues, service design touch point and be able to commence their own branding/rebranding of products and services from the perspective of their customers

Refreshments are available- Please arrange your own lunch

Booking Terms and Conditions

(By booking as place on this training you accept these terms and conditions)

Places are priced as advertised at the time of your booking.

Places are Free where stated for employees of Monmouthshire County Council and partnership organisations and volunteers as advertised.

You agree to arrive on time for the training and to attend all sessions as advertised.

Please notify the team if you have any specific requirements to enable you to access the training.

Refreshments are available for all training sessions.

Lunch is not provided unless stated in the advertisement

Cancellation Fee

Please notify the team with as much notice as possible if you cannot attend the training for any reason so that your place can be reallocated.

Cancellation of your attendance within 48 hours will result in a cancellation fee being charged to you/your service.

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Location

Innovatation House

The Talent Lab (Ground Floor)

Magor

Monmouthshire

NP26 3DG

United Kingdom

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