Practical Customer Engagement: Designing an Advocacy Engine

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[ONLINE WORKSHOP] Practical Customer Engagement: Designing an Advocacy Engine

Can't attend live? No problem! You'll get a video recording + resources sent within one business day of the workshop completion.

In this workshop we’ll cover:

  • The Value of Social Proof to your Business
  • The Psychology of Social Proof for your Customers
  • What most companies do WRONG (and how to avoid this)
  • The different types of Advocacy (Testimonials, References, Referrals, Virality, etc.)
  • Internal vs. External Advocacy
  • Why Orchestration is Critical to Advocacy
  • How using "Graduated Advocacy Asks" is the key to Success
  • The Right (and Wrong) times to make an Advocacy request
  • Generate Advocates in a Repeatable, Scalable, and Customer-Centric way
  • Who Should "Own" Advocacy (Marketing? CS?)
  • The Only Good Reason to use NPS
  • Accelerate Advocacy with The Confidence Question(TM)
  • Gamification of Advocacy: Good or Bad?
  • How to use Customer Advocacy to get prospects and customers to take action
  • And much more! (Well, not too much more... that's already a lot!)

Don’t miss this workshop.

Can't attend live? No problem! You'll get a video recording + resources sent within one business day of the workshop completion.

Why Listen to Lincoln?

I’ve helped thousands of companies around the world drive Customer Engagement through my consulting, workshops, etc. so I know what works.

Lincoln's Guarantee...

When we’re done together, you’ll know EXACTLY what to do to get your customers to become Advocates for you.

Of course what you do with that knowledge, whether you put it into practice and actually increase expansion within your existing customer base… that’s up to you.

If you think that’s a fair arrangement, then sign-up now so you don't lose your spot.

Don't Miss This Workshop!!!

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