PLI Capacity Building Webinars - Case Management 101
Each year, the Center for Urban Families is visited by social service and community-based organizations from across the country that wish to replicate its program models, by policy makers and community leaders interested in learning how responsible fatherhood, family services and workforce services directly affect the lives of those that participate, and by media outlets interested in featuring the organization’s successes. With this in mind, the Practitioners Leadership Institute has developed several capacity building webinars designed to educate other practitioners on lessons learned and basic program management techniques used by CFUF over the years.
Two-Part Webinar: Case Management 101
Organizations often struggle with training case management staff who may not have a strong background in this type of role. The purpose of this two-part webinar to help organizations develop a training strategy for current and future case management staff. The first session will provide an overview of foundational concepts such as Comprehensive Assessment and Case Planning. The second session will delve into proper use of case notes and highlight how case notes can impact program or project management practices.
Part 1 | December 6, 2016 | 2 pm EST
Shajira Plummer, Program Manager, Supportive Services, Center for Urban Families
Terrance Allen, Life Coach, Center for Urban Families
Part 2 | December 7, 2016 | 2pm EST
Catherine Pitchford, Senior Manager, Economic Success, Center for Urban Families