$45 – $65

Pink Goldfish: Exploit Imperfection and Captivate Your Customers

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The Almond

12 East 22nd Street

New York, New York 10010

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Refunds up to 7 days before event

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True differentiation in business is increasingly rare. So how do you differentiate your company in the sea of sameness? Achieve competitive separation by embracing, event enhancing your flaws rather than trying to fix them.


In this intimate workshop, TEDx speaker and Forbes contributor, Stan Phelps will discuss ways that you can leverage those unique qualities that set you apart from everyone else.



Join AMA New York for this luxury lunch and learn to get an actionable, seven-part framework to leverage your strengths and achieve a competitive edge.


Make the most out of your lunch with us on April 2nd. As a result of this keynote session, participants will gain:
1. Tools: Get equipped with how to uncover weakness and weirdness in their DNA.
2. Skills: Understand how to design in order to amplify uniqueness.
3. Empathy: Gain a deeper appreciation for the need to exceed customer expectations.

Your ticket includes a workbook and delicious 3-course lunch.



AUDIENCE

This keynote is for senior management, managers and frontline staff who want to improve customer retention, drive differentiation and promote word of mouth advocacy.


ATTENDEES WILL LEARN

Actionable ways to enhance positioning in the marketplace.


FEATURING


Stan Phelps, AMA New York event speaker


Stan Phelps
Founder
PurpleGoldFish.com


Stan Phelps is the Founder of PurpleGoldfish.com. He is a TEDx Speaker, Forbes Contributor, and IBM Futurist that focuses on customer experience and employee engagement. Throughout his career, Stan held many marketing leadership roles with Adidas, International Management Group, PGA of America, and Synergy.


He’s the author of 10 books: Purple Goldfish, Green Goldfish, Golden Goldfish, Blue Goldfish, Purple Goldfish-Service Edition, Red Goldfish, Pink Goldfish, Purple Goldfish-Franchise Edition, Yellow Goldfish, and Gray Goldfish. They all focus on the little ways to drive differentiation, increase loyalty, and promote positive word of mouth. He has spoken at over 300 events in 16 countries.


Stan holds a JD/MBA from Villanova University and a Certificate in Achieving Breakthrough Service from Harvard Business School. He lives in Cary, North Carolina with his wife Jennifer two boys Thomas and James.


Ticket sales will end at 11 PM on Monday, April 1st. No day of, on-site registration will be available.

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Date and Time

Location

The Almond

12 East 22nd Street

New York, New York 10010

View Map

Refund Policy

Refunds up to 7 days before event

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