$225 – $780

PharmTechX Certificate I: Leadership and Patient Care (2019-20)

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Certificate I: Leadership & Patient Care is the first certificate in the PharmTechX Program offered by the University of Maryland School of Pharmacy. In this certificate, pharmacy technicians will learn the vital role they can serve in patient care, including obtaining a comprehensive medication and allergy history, completing medication reconciliation, understanding their role in the transitions of care process, and monitoring laboratory values and understanding how these values may affect drug dosing. Technicians will gain valuable knowledge and skills related to accreditation and safety standards, as well as federal regulations, to ensure medication safety and regulatory compliance. Technicians will also obtain the skills needed to become an effective manager and to identify and develop their personal leadership style. This certificate prepares technicians for the roles needed to advance not just their career but to also advance pharmacy practice.

This certificate offers 19.5 hours of ACPE accredited continuing education and utilizes an interactive, online learning platform allowing technicians to gain immediate access to all of the course materials once enrolled in the program, which they can complete at their own pace.

Learning Objectives

After completing this certificate, the learner should be able to:

  1. Demonstrate effective and appropriately empathetic interactions with patients.
  2. Interview patients to gain information on their medication history and allergies.
  3. Prepare accurate documentation for medication reconciliation and transitions of care, including identification of medication safety "Red Flags."
  4. Demonstrate leadership and collaboration related to pharmacy tasks and teams.
  5. Utilize federal regulatory requirements to evaluate the medication safety processes and facilitate improvement.
  6. Given patient examples, monitor laboratory values to assess "Red Flags" in drug dosing.


Taught by experienced pharmacy practitioners and educators from the University of Maryland School of Pharmacy, MedStar Health, Johns Hopkins Homecare Group, Johns Hopkins Health SystemWalgreens Pharmacy, and the University of Maryland Medical System, the PharmTechX Program is designed to be directly applicable to authentic practice settings.

Learning Format

This program uses online content along with self-study, practical experiences, and interactive assessments to help individuals already employed as pharmacy technicians in community pharmacies to advance their practice at their own pace and at times most convenient for them.

UAN Numbers: 0025-0000-18-003-H04-T, 0025-0000-18-004-H04-T, 0025-0000-18-005-H05-T, 0025-0000-18-006-H04-T, 0025-0000-18-007-H04-T, 0025-0000-18-013-H04-T

Expiration Date: 02/16/2021

The University of Maryland School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. View full disclaimer here.

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