Performance Conversations (For Real) in Just 10 Minutes a Month
Thursday, September 5, 2013 from 2:00 PM to 3:00 PM (EDT)
Managers everywhere are responsible for giving timely performance feedback to employees. So when do these feedback conversations occur? Well, we all know they should happen all the time. But when do they actually happen? Usually at the annual performance review (or not at all).
It’s time to face up to the fact that managers are not having regular performance feedback conversations. But isn’t no news good news? No, it’s not. HR people everywhere must acknowledge that telling managers to give timely feedback won’t actually make it so.
Join us for this interactive, practical webcast and learn three simple and proven steps that will have everyone engaged in giving and receiving ongoing performance feedback. You will learn how to:
- Admit and acknowledge the problem. In the case of performance feedback, these conversations aren’t happening and they never will. Employees must stop abdicating the responsibility for performance feedback.
- Show employees three simple ways to self-gather performance feedback versus waiting for the manager to provide it (because that’s not going to happen).
- Use the Ten Minute Conversation forum to really get managers and employees to have regular conversations about performance.
Who should attend:
- Employees. Never, ever wait for feedback. Learn how to self-gather your own information now, not eight months from now at performance review time.
- Managers. Relieve yourself of being fully responsible for providing performance feedback. Learn how to make each employee 50 percent accountable.
- HR. HR, the keepers of all things performance management, this is your chance to walk away with some new thinking on how to simplify performance management, make it more humane, quick, painless and effective.
What you will learn can be used immediately. It is practical and simple, and tools and handouts will be made available.
Jamie Resker is the founder and practice leader for Employee Performance Solutions (EPS). She is a recognized thought leader and innovator in talent management.
Resker is the originator of the Performance Continuum Feedback Method, a framework for systematically assessing employee performance, diagnosing performance issues and development opportunities, and crafting hearable, sayable messages about even the most sensitive behavior-based issues. This methodology is not only backed by her extensive experience, but uses brain science as its core foundation, helping managers to understand how people process feedback to prevent the common, defensive reaction that prevents most people from giving and receiving feedback.
Resker is a frequent contributor on the topic of employee performance and feedback. She holds a BA in business from Emmanuel College and is an instructor at the Boston University Corporate Education Group. She is on the faculty for the Northeast Human Resources Association and is an advisory board member for the Institute of Human Resources.