Parking reservations are available in two-week increments. Once you make your parking reservation -- please open the email attachment and read it before you visit. When you arrive please provide the last name on the reservation to the parking attendant. If the day and time you wish to visit is not available, please select another time. Entry is not guaranteed to those who do not have a parking reservation.

If you need to cancel your reservation, use the eventbrite confirmation email and select "view or manage order" to cancel. If you are unable to cancel it yourself, please email chanticleer@chanticleergarden.org and we will cancel it for you.

Purchase admission tickets and season passes online at Chanticleer's website, or when you arrive at the garden.

FAQ

What is a parking reservation?

Parking reservations offer reserved times to enjoy Chanticleer. With a parking resrevation a pre-established number of guests enter during each interval, allowing guests to ensure there is a parking space for them when they arrive. Parking reservations are required for admission.

Do I need to print my parking reservation?

No, you can present your electronic parking reservation on your mobile device. After you make your parking reservation, open the confirmation email on your mobile device and review the PDF attachment. It has a QR code that you will display on your device when you enter the parking lot.

I am a season pass holder. Do I need to make a parking reservation?

Yes, Season Pass holders need to make a parking reservation each time they visit. In order to operate safely, we are limiting the number of guests who visit by moderating how many vehicles arrive throughout the day.

Do I still need to buy a ticket if I have a parking reservation?

Yes, you will need tickets for each person in your vehicle, or a Season Pass that covers that number. You can purchase admission tickets on Chanticleer’s website or when you arrive at the garden, at the front desk.

I require an accessible (handicapped) parking space, do I still need a parking reservation?

Yes, every visitor arriving by personal vehicle needs to make a parking reservation. Accessible parking spaces (handicapped spaces) are available.

I am arriving by rideshare or taxi, is that permitted?

Yes, those not arriving by rideshare or taxi do not need to make a parking reservation.

What if we arrive late, after our entry time?

Please plan to enter at your scheduled time. If you arrive within fifteen minutes of your scheduled time you will be able to park immediately. We will make every effort to accommodate late (or early) arrivals, but we cannot guarantee a parking space.

Will we have to leave at a specified time?

No, parking reservations apply to entrance times only. You are welcome to stay as long as you would like.

Will season passes and tickets be sold onsite or online?

Season passes and admission tickets can be purchased online or at the front desk, when you arrive.

I bought an admission ticket online; can I use that anytime I want to visit?

Yes, you may use admission tickets on any day that Chanticleer is open. Advanced parking reservations are required. All guests must make a parking reservation if they plan to arrive by personal vehicle.