Two Emory Healthcare Executives - Dane Peterson, President and Chief Operating Officer, and Dr. Victoria Jordan, Vice President of Quality and Performance Improvement, will be joining the IISE Atlanta Chapter and SHS to discuss how Industrial Engineering is advancing healthcare.

There will be a Q&A, so feel free to come with questions for Mr. Peterson and Dr. Jordan!

This event is virtual.

Hosted by IISE Atlanta and Society for Health Systems (SHS)

Date: Friday Dec. 11, 2020

Time: 4pm - 6pm EDT

Zoom link: https://us02web.zoom.us/j/2079209196?pwd=WkFuMUFWZUU5OWtSZmhod0FHT29kUT09

Biographies of Mr. Peterson and Dr. Jordan:

Dane C. Peterson is Emory Healthcare’s President and Chief Operating Officer (COO), roles in which he is accountable for all compliance, strategy and planning, operational components of key system functions, including human resources, medical staff, quality and patient safety, managed care, finance, physician group practice, hospital group, nursing, marketing, facilities, pastoral services, and information technology. He is focused on translating strategy into action and operational excellence.

Dane has been with Emory for 12 years, first as COO, then Chief Executive Officer of Emory University Hospital Midtown, and later as Hospital Group President in 2014.

Peterson joined Emory Healthcare in 2007, from Medical City Dallas Hospital (HCA) in Dallas, Texas, a 677-bed facility where he was interim COO and an associate administrator. Prior to his move to Texas, he was an associate administrator for ancillary services at Creighton University Medical Center in Omaha, Nebraska.

Peterson, who holds an MBA from Stanford University and a bachelor's in industrial and operations engineering from the University of Michigan, has significant accomplishments in master plan construction and renovation, quality improvement, employee engagement and cultural transformation. These skills are crucial to an organization like Emory Healthcare, the most comprehensive health system in Georgia, with more than 6.9 million patient encounters a year.

Dr. Victoria Jordan specializes in systems management, applied statistics and quality improvement. As the Vice President, Quality at Emory Healthcare (Jan, 2017- present), she develops, plans, coordinates, and implements quality improvement efforts across Emory Healthcare. This includes strategic oversight of quality initiatives across Emory’s six hospitals and many primary care and specialty clinics including patient safety and infection prevention, process improvement, regulatory compliance, quality education, and clinical quality analytics. Dr. Jordan also serves as the Director of Performance Improvement and Analytics for the Kennedy Initiative for Transforming Care where she leads the effort to define and operationalize  the  vision of expanding EHC performance improvement, quality education, and analytics capabilities using Lean and other approaches to achieve high reliability.

In her previous role as Executive Director of Strategic Management and Systems Engineering at M.D. Anderson Cancer Center (2008-2017), she led Quality/Systems Engineering, Strategic Planning and Management, and Clinical Informatics within the Office of Performance Improvement. Quality/Systems Engineering provided expertise to the organization in process and system improvement by applying quality tools and methodologies that support safety, timeliness, effectiveness, efficiency, equity, and patient-centeredness. Through Clinical Informatics, her area provided accurate and timely process and outcomes data (internal and comparative) to process owners in support of the needs of the EVP of Clinical Operations, the EVP of Research, and Division Heads. In her Strategic Planning and Management role, Dr. Jordan facilitated the development and implementation of the institution’s strategic plan with the Executive Committee. In addition to her position at MD Anderson, Dr. Jordan served as the University of Texas Chancellor’s Health Fellow for Systems Engineering, coordinating and promoting the use of Systems Engineering in health care institutions in collaboration with the Engineering and Business Schools within the University of Texas System.

Dr. Jordan’s research interests include statistical quality control, Six Sigma, process optimization, mathematical simulation of patient flow, and applied statistics. She is the co-author of a McGraw-Hill textbook, Design of Experiments in Quality Engineering, author of several peer reviewed articles, and has served as an Adjunct Professor in Industrial Engineering at the University of Houston and as an Instructor in Industrial and Systems Engineering and Assistant Professor in Statistics at Auburn University. Dr. Jordan also held an appointment as a Research Fellow at the University of Texas Red McCombs College of Business. She serves on the Industry Advisory Board for the University of Houston Industrial Engineering department, the Alumni Council for the Auburn University Industrial and Systems Engineering department, and is the healthcare representative to the national Council of Industrial and Systems Engineers.

Dr. Jordan received her Ph.D. (2006) from Auburn University in Industrial and Systems Engineering with an emphasis in applied statistics and received the Auburn University Distinguished Alumna of the Year Award for Industrial and Systems Engineering in 2017. She holds an M.B.A. from the Ohio State University, an M.S. (1987) in Industrial and Systems Engineering from Auburn University, and a B.S. from the University of Kentucky in Statistics , with minors in Computer Science and Mathematics. Dr. Jordan is a senior member of the American Society for Quality, a member of the American Statistical Association and a Fellow of the Institute of Industrial and Systems Engineers. She is a Six Sigma Master Black Belt (certified by ASQ and BMGi), Certified in Medical Quality, and has over 30 years of experience providing management and statistical consulting in manufacturing, service, and heath care organizations.