Outbound Calls - Fort Lauderdale Customer Experience Workshop

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Location

Marriott Fort Lauderdale North

6650 North Andrews Avenue

Fort Lauderdale, FL 33309-2134

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Refund Policy

Refund Policy

No Refunds

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Description

OUTBOUND CALLS: How To Effectively Work Your Customer Database to Sell More Cars

When the digital leads stop and it gets quiet at the dealership, do you have a plan in place to successfully mine your customer database? Proactive Campaigns are the key component to building a solid customer lifecycle and driving customer retention. Learn how to create campaigns that target the right customer, at the right time, with the right messaging by leveraging your database, vendor tools, and marketing. Then learn the word tracks & call schedules that get results.

Who Should Attend?

  • Sales Representatives
  • Internet/BDC Managers
  • BDC Agents

CUSTOMER EXPERIENCE WORKSHOPS

Empower and enable your people to improve on their skills in working your digital reactionary leads and proactively working your customer database to drive more traffic to your dealership and sell more vehicles. Our unique hands-on workshop couples fundamental training with practical application exercising the skills learned, phoning your customers and setting appointments right from the workshop.


If you have additional questions please reach out to Ashleigh Ellis at aellis@bdcexperts.com or by phone 704-897-8451 ext 2499.



Note: Registrations are non-refundable.

Date and Time

Location

Marriott Fort Lauderdale North

6650 North Andrews Avenue

Fort Lauderdale, FL 33309-2134

View Map

Refund Policy

No Refunds

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