£269.02

Opera PMS Hotel Software Training

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Central London

Trafalgar Square

Central London London

London

United Kingdom

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Event description

Description

Created by a highly skilled and experienced professional, this course shows you how to use the world’s leading hotel booking software, Opera PMS. This software is used in the hospitality industry, and is fundamental to the role of a Hotel Receptionist. Whether you’re someone who is already working, or if you’re just starting out, this course is packed with useful information to help you to succeed.

Course Discription

This course is run by an experienced tutor (Gregory) who has worked in some leading hotel chains over last 15 years. Gregory has built this course based on his own experiences using Opera PMS within the hospitality industry. His goal is to ensure you gain all the essential skills to use Opera PMS in a professional capacity, and have a fantastic learning experience during the course.

Key points

  • Learn to navigate Opera PMS like a professional
  • Understand how to manage rooms and guest queries
  • Learn to use the leading hotel software
  • Ask any questions and learn from a professional

What will I study?

  • Opera log in and log out
  • Profile creation and amendments
  • Profile notes
  • Finding a reservation
  • Rate query screen
  • Creating reservation
  • Preferences and features request
  • Amending reservations
  • Cancelling reservations
  • Check in
  • Check out
  • Cashiering – post charges / splitting and transferring charges / routing / fast postings and fixed charges
  • Alerts and traces
  • Room management
  • Opera reports
  • Hot keys on opera

What will I learn?

  • How to navigate Opera PMS
  • How to log in and out of Opera PMS
  • To create a profile and make amendments
  • How to find a reservation
  • How to create a new reservation
  • How to handle special requests
  • How to amend and cancel reservations
  • How to check guests in and out
  • How to use the cashier functions of Opera PMS – including how to split and transfer charges
  • How to add alerts and traces
  • How to manage rooms, including changing the status of rooms

This one day intensive course includes:

  • Learn from an expert Tutor
  • Receive extra course material
  • Accredited Certificate on successful completion
  • Free access to the online version of the course
  • Study Manual
  • Free refreshments and Wi-Fi
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Date and Time

Location

Central London

Trafalgar Square

Central London London

London

United Kingdom

View Map

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