Opentalk is a revolutionary event designed to discuss and reshape current trends in customer communication. The show brings together employees from different functions of customer experience who believe in real-time communication as the only way to provide superior customer experience.
Opentalk is designed to foster conversations among business leaders and contact center agents who find themselves managing evolving customer expectations. This year’s interactive show will focus on today’s most pressing customer service topics: the use of bots, omnichannel vs. multichannel support, improving CSAT and driving revenue through customer loyalty. Join us at Opentalk 2017 to add your voice to the conversation.