
Online Verbal Defense & Influence for Public Safety Professionals (8 Hour)
Event Information
Description
Incidents and Stay Off YouTube
HUNDREDS OF THOUSANDS TRAINED OVER 30 YEARS
Prevent and de-escalate conflict using Vistelar’s Verbal Defense Influence structured methodology.
Verbal Defense & Influence is the best verbalization training program for public safety professionals, with these benefits:
- number of use-of-force incidents
- conflict from escalating to violence
- citizen complaints
- liability/litigation
- officer injuries
- overall safety
- morale
- internal collaboration
- community relations
- community perception of law enforcement
Another important benefit, in this era of smartphones and viral video, is that the program teaches how to look professional on camera no matter how the situation ends up.

[Instructors Gary Klugiewicz and Derrick S Washington Sr]
This unique online program enables staff to:
- Get immediate access to the training
- Progress at their own pace via short modules
- Work in increments while on shift (and, when they return, know where they left off)
- Print progress reports
- Download an 8-hour training certificate upon completion
(image of certificate)
Each module consists over some brief text, a short video, in-course performance activities, a quiz and real-world challenges. Students can’t progress to the next module without passing each quiz.
The program is designed for all public safety professionals.
Verbal Defense & Influence is a structured methodology that trains non-escalation and de-escalation verbalization tactics— as well as physical positioning and proxemics, what to do when words alone fail and how to justify officer actions.
We have taken a proven in-person training program and, for thefirst time ever in public safety, made it available online to end-users.
This online training was developed by Vistelar’s Training Director, Gary Klugiewicz, who has been training verbalization tactics to public safety professionals for over three decades to hundreds of thousands of agencies. Verbal Defense & Influence has been improved upon and refined over the past 30 years with the combined expertise of many recognized authorities.
Special Introductory Pricing
The normal price of this online program is $199.00 per student.
See prices listed above. For more than 100, please call us at 877-690-8230
Beta-Test Bonus
- $100 voucher for Verbal Defense & Influence instructor-level training