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On The Move Customer Service:  Land-Side, Front Line & 1st Impression Staff

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Mar 18

On The Move Customer Service: Land-Side, Front Line & 1st Impression Staff

By Corporate Strategists Corporation (CSC)

When and where

Date and time

Wed, March 18, 2020, 8:00 AM – 5:00 PM EDT

Location

950 South Pine Island Road A-150 Plantation, FL 33324

Map and directions

How to get there

Refund Policy

No Refunds

Description

The staff members, who are on the street more than other staff members (e.g., land-side workers in the transportation industry, etc.), the front-line workers who are always working with customers, especially of a diverse ethnicity, and those who are first impression workers, may find these seminars/workshops most valuable. They are constantly under stress to act appropriately, spontaneously, even when working with difficult customers. There is a time when common sense has to kick-in calmly yet pragmatically, when logic fails.

Does your staff know the differences, when, how and why to act?

The adage, "We are excellent at providing customer service; so let us keep it that way?" is not a myth.

Read more about "On The Move Customer Service" which is a reminder, enhancement course (presented in a seminar-workshop environemnt, teaching us that every so often, human relations is an essential part of every staff members professional development training requirement (please continue reading at our website . . . .)

Corporate Strategists is about "on the move customer service" when it counts most . . . proactively and daily!

Thank you for visit our website.

Tags

  • United States Events
  • Florida Events
  • Things to do in Plantation, FL
  • Plantation Seminars
  • Plantation Business Seminars
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On The Move Customer Service: Land-Side, Front Line & 1st Impression Staff


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