$579 – $649

Office Administration Workshop for Home Care Organizations - LA

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14736 E. Valley Blvd, Conference Room, La Puente, CA 91746

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Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

Event description


2-Day Office Administration Workshop for Home Care Organizations – La Puente, CA

Seating is limited for this event. Secure your space today!

Areas of Focus: Home Care Services Bureau Regulatory Compliance, Labor Law, Home Care Aid Onboarding and Training and Retention.

The Role of an Administrator/Office Manager/HR Manager is the heart of a successful home care organization. This workshop is perfect for the new administrator/manager in your organization.

By attending this two-day workshop, you will gain an overview of the key Regulations from the Home Care Services Bureau, California and Federal Labor Law, Home Care Aid Onboarding, Recruitment, Retention and Training. The workshop will focus on how to set up processes for regulatory compliance into the day to day operations.

Whether you’re a new start-up, a small agency, or one of the largest agencies, this training will provide the tools to help maintain a good compliance process which in turn help with running a great operation.

We will educate on the following areas of focus:

Office Administration - Regulatory Compliance

  • Review of California State Regulations

1- The Essentials of the Home Care Services Consumer Protection Act
2- Key Directives for Home Care Organizations
3- Key Directives for the Home Care Aide Registry
4- Key Directives for Application for Home Care Aide Registration and Registry Renewal
5 - The process of Criminal Record Review/Exemptions
6 - Interpreting the Key Components of the Regulations

  • Operations & Administrative Readiness

  • Record Keeping Readiness - Full Review of Personnel Files

  • HCA Training Updates

  • Survey Preparation - Announced and Unannounced visits

  • Mock Inspection

  • Sub Office Inspection

  • Citations and Fines

  • Plan of Correction

  • Process of Renewing your HCO License

Office Administration - Labor Law

Common traps an how to address the issues and how to prevent potential fines and fees.

  • Update on California and Federal Labor Laws

  • Minimum Wage and Overtime

  • Sleep Time

  • Split and Travel Time

  • City, State and Federal Requirements

  • Top Tips for Administration Practice

  • Protecting Health Information for Staff and Clients

  • Legal Exposure

Office Administration - Home Care Aid Onboarding, Recruitment, Retention & Training

Hard working and loyal caregivers set your home care business apart leading to a solid reputation and an increase in referrals. So when hiring, how can you tell if the person is an A+ home care aide?

  • How to make your HCO more attractive to potential applicants

  • What to look for before hiring a HCA

  • How to reduce turnover before you hire

  • How to increase your chances of finding qualified applicants

  • 101+ brilliant ideas to up your Recruiting Game

  • How to provide candidates with a positive interview experience

  • Review of the CORE topics as per state regulations

    • ENTRY LEVEL - 2 hours of Company Policy and Role as a Caregiver

    • ENTRY LEVEL - 3 hours of Basic Safety, Infection Control and Emergency Preparedness

    • ANNUAL - 5 hours of Client Rights and Safety; Elder Abuse Reporting, Prevention and Detection; How to provide for and respond to Client's Daily Living needs; Assist with Personal Hygiene; Safe transportation in and out of a car.

  • Review of other training topics that are for niche markets (Dementia Care, Caring for clients on Hospice, Communication Skills and many others)

The next phase in HCO compliance is to have a dedicated person maintain Regulatory Compliance: usually it falls onto the Office Administrator/Office Manager.

Who should attend?

  • New Office Administrators

  • Designees

  • Licensees

  • Managers

Workshop Details

Date: Wednesday & Thursday – October 9 & 11, 2019

Time: 9:00 a.m. until 4:00 p.m. each day

Location: 14736 E. Valley Blvd, Conference Room, La Puente, CA 91746

Parking: In parking lot in front of building

Cost: $649.00 per attendee / 10% discount when 2 or more participants register

Lunch and refreshments will be provided on both event days

Registration: Follow the links to register for the workshop. Emails for each attendee are required. This event will start on time, plan to arrive 15 minutes before the start time.

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Date and Time


14736 E. Valley Blvd, Conference Room, La Puente, CA 91746

View Map

Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

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