NYC Peer Workforce Series Session 2: Building a Plan

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This four-session series on Action Planning and Implementation helps organizations drive change that supports the integration of peers.

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Series Overview

The series draws from the ideas presented in the Action Planning and Implementation Guide developed by the NYC Peer and Community Health Worker Workforce Consortium. While developed in NYC, the information applies to organizations anywhere that are involved in the integration of a peer support workforce. The full series offers guidance on the transition from assessing organizational strengths and needs to collaboratively developing and implementing a measurable, action-oriented plan to address identified areas for improvement.

Session 2:

This session offers guidance on preparing for and conducting group conversations about the needs of an organization. The session highlights strategies for increasing the comfort and engagement of those who join in the organization’s planning process. It emphasizes the use of a strengths-based approach and discusses how an organization-specific action plan can be built, while including the development of specific, measurable goals within an agreed upon time frame.


Participants will be able to:

  1. Prepare for and conduct group conversations about needs.
  2. Increase the comfort and engagement of shared planning process participants.
  3. Recognize the use of a strengths-based orientation.
  4. Identify the core components of a strong action plan.
  5. Understand and guide others in the development of SMART goals.


To learn more about the Toolkit and Guide, visit:

For a short (10:33 min.) video about the Toolkit, view video 1.

For a longer webinar (44:00 min.) about the Toolkit, view video 2.

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