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Terms and Conditions By purchasing a ticket for a CityShop Tours, Inc. (“CityShop Tours”) tour, you agree to the terms and conditions contained herein. Please read them carefully. This constitutes an agreement between you and CityShop Tours. CityShop Tours employs a no refund policy for tours. We may be able to re-schedule you to another tour with 48-hours advance notice, subject to availability, but there is no guarantee. Please be present at the designated pick up location at the scheduled time for your tour. If you are late, we will depart without you. If we depart without you, we will not refund your ticket. Any person under the age of 12 must be accompanied at all times by a person at least 21 years of age or older. CityShop Tours reserves the right to refuse to transport or retain any person as a member of the tour. The use or consumption of alcohol products is strictly prohibited on the bus. Federal and State law prohibit smoking on the bus. Please notify your tour guide if you witness any disorderly conduct or suspect any problem with any passenger during the tour. We reserve the right to eject customers at any point during the tour due to objectionable conduct, in our sole discretion. The drivers and tour guides are not authorized to change tour itineraries. We are not responsible for personal items brought on the buses, so please make sure you take all your personal belongings with you when you depart the buses. We are not responsible for any lost or stolen items. For your safety and ours, we reserve the right to search all bags and other items brought on board the buses. If you refuse to cooperate with such a search, we may deny your access to the bus with no refund. We expect our customers to respect the bus. Please dispose your trash before entering the bus and upon exiting the bus. We also expect our customers to leave the bus in the same clean condition it was in at the beginning of your tour. We reserve the right to impose a fee for any damage done to the bus or any out of the ordinary cleaning made necessary by our passengers. We respect your privacy and will keep your contact information and email address confidential. We reserve the right to contact you to request feedback on how you enjoyed your tour and how you suggest that we improve upon our tour service. Disclaimer of Liability While CityShop Tours makes every effort to provide on-time service, we do not guarantee the departure and arrival times, which may be delayed by any number of factors, including weather, traffic, road conditions, mechanical problems or any other conditions beyond our control. CityShop Tours is not liable for any inconvenience or expense cause as a result of such delay. In no case shall CityShop Tours be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, resulting from your participation in a tour. CityShop Tours assumes no liability or responsibility for injury, loss, or damage to persons or property, delay or expense arising from or caused by weather conditions, acts of God, war, accident, government restrictions or regulations, from an act or omission of any individual, traffic, road conditions, mechanical problems, or any other cause or condition beyond our control. YOU WAIVE, RELEASE, DISCLAIM AND SURRENDER ANY CLAIM AGAINST CITY SHOP TOURS, INC., OF ANY KIND, INJCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR PARTICIPATION IN A TOUR. YOU REPRESENT AND WARRANT THAT YOU ARE FULLY AWARE OF THE RISKS OF PARTICIPATING IN A TOUR, INCLUDING, BUT NOT LIMITED TO, RIDING IN A MOVING VEHICLE AND TRAVELING THROUGH NEW YORK CITY. CityShop Tours reserves the right to alter, modify, cancel or change any tour, advertised schedule, or route due to traffic, bad weather, unsafe conditions, any condition beyond our control or at the request of governmental, park and state agencies without notice and assumes no liability or responsibility. Tours, routes and content are subject to change without notice. Intellectual Property All trademarks are the property of their respective owners. All photo copyrights are the property of their respective owners. Images on CityShop Tour’s website are for factual depiction only. CityShop Tours may have no affiliation with persons or organizations where images appear. Indemnification: You agree to indemnify and hold harmless CityShop Tours, its affiliate companies, its officers, directors, agents, and employees against any costs, fines, claims, damages, charges or fees (including reasonable attorney’s fees) arising by reason of this transaction. Validity of Terms: If any provision, paragraph, or subparagraph of this agreement is adjudged by any court of law to be void or unenforceable, in whole or in part, the rest of the agreement shall remain in effect. The parties agree that in such event, then the invalid or unenforceable provision will be replaced with a provision or provisions having the same economic effect. Governing Law This agreement and the terms and conditions contained herein shall be governed by the laws of the State of New York. By purchasing a ticket, you agree that all litigation involving the parties shall be brought in a New York state court in New York, New York or in the United States District Court for the Southern District of New York.

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