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nwaAIA LL - SOUTH - December_ BXS Insurance, Inc._Landon Fisher

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Double Tree Club by Hilton

4677 W Sunset Avenue

Springdale, Arkansas 72762

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Title: Email: The Seven Deadly Sins

Presenter: Landon Fisher
Creidts: 1.5 AIA/CES LU
About:

This case study workshop presents real examples of self-implicating emails subsequently
weaponized and used in XL Catlin professional liability claim cases. Attendees will examine and edit these cited emails, identify inappropriate text, and discuss alternative language or methods of
communication. We will then explore the best practices for writing well-crafted emails that are clear, concise and actionable.

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Double Tree Club by Hilton

4677 W Sunset Avenue

Springdale, Arkansas 72762

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