Nonprofit Digital Transformation Summit

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Centre for Social Innovation - 192 Spadina

192 Spadina Avenue

Toronto, ON M5T 2C7


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Event description


Join us at the Nonprofit Digital Transformation Summit.

We are bringing together Executive Directors, Finance Directors and HR Directors at leading Nonprofits in Ontario to discuss leveraging technology to better deliver on your mission.

The concept of the event is to share ideas, benefit from the experiences of your peers, discuss the barriers and challenges and provide you with the tools and best practices to embark on your own Digital Transformation project at your Nonprofit.

This unique event hosted at the Centre for Social Innovation is meant to be interactive. All participants will be involved in a Digital Benchmarking Survey and will get a results report post-event. You'll also get the chance to ask questions to panelists and participate in lunch roundtables with peers in similar industries and organization sizes.

We hope you join us in this important discussion on how to transform the Nonprofit sector with technology in order to enable more good.

Summit Agenda

9:30am – 10:00am

Registration and Coffee

10:00am – 10:30am

An interview with Betty Ferreira on Nonprofit Digital Transformation “State of the Nation”

  • Why is it essential for Nonprofits to consider technology now more than ever

  • What are some of the trends she is seeing in the Nonprofit sector that is driving this change

  • What are the barriers and obstacles. What’s real vs perceived?

  • Overview of benchmarking results of all summit attendees

10:30am – 11:30pm

Panel Discussion on Nonprofit Digital Transformation moderated by Betty Ferreira

  • Jason Shim, Associate Director, Digital Strategy at Pathways to Education

  • Marwan Ismail, Executive Director, Polycultural Immigrant and Community Services

  • Peter Frampton, Executive Director, The Learning Enrichment Foundation

  • Jane Zhang, Executive Director, TechSoup Canada

11:30pm – 1:00pm

Lunch and moderated peer discussions at each table

1:00pm – 1:30pm

Wrap up and sharing of lunch discussions

Lunch is catered by The Raging Spoon

The Raging Spoon is a social purpose enterprise which focuses on community interaction. They have included a ‘Community’ section on their website to illustrate the communal nature of their business.

Working for Change (WFC) operates The Raging Spoon, four other enterprises and a speakers bureau. It is committed to providing economic and leadership opportunities to the psychiatric consumer/survivor community. Through the development of enterprises, partnerships and special projects, WFC seeks to create meaningful employment and training opportunities that meet the varying needs of individuals with mental health issues. WFC businesses are very visible in our community. Their work helps to reduce discrimination and educates the public in a positive way, reducing the stigma faced by people who have experienced mental health issues.

Summit Registration Fee:


All Attendees with participate in a benchmarking survey prior to the event, and will receive the results report.

All Attendees will also receive the ReStructure Consulting Digital Transformation Readiness Checklist

Keynote and Moderator:

Betty Ferreira – Non-Profit Turnaround and Restructuring Strategist - ReStructure Consulting

I am a former Executive Director of several non-profit organizations, and the founder and principal consultant of ReStructure Consulting, a niche consulting firm focusing on building the resilience of non-profit organizations so that they are better equipped to fulfill their mission. My work over the past 24 years has focused specifically in the non-profit sector by strengthening organizations through strategic planning, organizational restructuring, mergers, and turnarounds. I have also found myself increasingly passionate about the integration of finance and strategy in building resilient and sustainable organizations. In 2012 I decided to apply for the Certified Management Accountant executive program to strengthen my knowledge in corporate finance, and in 2013 I received my CMA designation. In 2014 I received my CPA, CMA designation upon the merger of the CMA, CGA and CA designations. Armed with my experience as a former Executive Director, knowledge and training in non-profit finance, and my 10+ years consulting, my goal is to advance the capacity of non-profit organizations through teaching, writing, consulting on organizational resilience and change.


Marwan Ismail - Executive Director, Polycultral Immigrant & Community Services


Marwan's role as Executive Director is to work with the board of directors to develop and plan all aspects of Polycultural's operations. Marwan's more than 12 years of leadership experience ranges from corporate social responsibility and sustainability, project/program management, strategic business planning, policy development and change management, to communications, marketing and fundraising.

Marwan has a PhD in Mechanical Engineering. He is a certified Project Management Professional and has Certificates in Social Economy and Leadership from the University of Toronto's Faculty of Continuing Education.


Polycultural provides a wide range of services and programs for over 10,000 newcomers to Canada, including adults, youth and seniors. Polycultural serves their clients in over 40 different languages in their five locations across the GTA. Polycultural supports a holistic approach to serving the needs of the community by providing a range of programs including newcomer orientation, education, language, employment and family support services.

Peter Frampton - Executive Director, Learning Enrichment Foundation


Peter Frampton joined LEF in 1993 and has had a long history with LEF integrating enterprises, programs and initiatives that support the needs of the community and leverage the expertise of the organization.

Peter has been a member of the Board of Directors of The Canadian Community Economic Development Foundation (Chair of Membership Committee), and Telecommunities Canada. He has sat on various task forces including the Federal Social Economy Advisory Task Force, and is a recipient of the Queens Golden Jubilee Award.


LEF’s mission is to provide community responsive programs and services, which enable individuals and families to become valued contributors to their community’s social and economic development.

LEF, located in the most disadvantaged part of Toronto, serves thousands of people each year in programs ranging from community enterprises to childcare centres. LEF’s integrated model of service includes settlement services, employment counselling, career exploration, skills training, employer outreach, self-employment training, english for immigrants and youth mentorship programs. ACE, LEF’s Action Centre for Employment, serves the recruitment needs of local employers and determines their training needs so that skill training at LEF remains targeted to opportunities. LEF employs 410 people, and has an annual budget of approximately $19 million.

Jason Shim – Associate Director, Digital Strategy - Pathways to Education


How can we harness technology to make a difference in the world? That’s the question Jason Shim loves to answer for organizations. With over 10 years of experience spanning the nonprofit and academic sectors both as an employee and a consultant, Jason has consistently helped organizations stay ahead of the technology curve. In 2013, Jason led Pathways to Education to become the first charity to issue tax receipts for Bitcoin donations and opened access and awareness to a brand new tech-savvy audience. Jason has taught Digital Marketing at George Brown College where he has had the opportunity to help students understand the power and potential of digital media and gain the confidence they need to succeed. Jason speaks and writes about digital marketing strategy, digital fundraising, online youth engagement, website analytics, and of course, digital currency. Some other projects Jason has been involved with include The Fastest Donation Form in the World Project, where he initiated and led the development of a proof of concept to explore the question, “What would the fastest donation form in the world look like?”. The answer? 2 clicks and 15 seconds. And, a mobile-optimized system that provides a streamlined and cost-effective way to record telephone interviews for content producers and journalists. Jason also volunteers his time as a board director for Ontario 211 and the Nonprofit Technology Network (NTEN).


Since 2001, Pathways to Education has been helping youth from low-income communities to graduate from high school and successfully transition into post-secondary education, training, or employment. Pathways addresses the barriers that can stand in the way of high school graduation and the potential for a brighter future by providing leadership, expertise, and a community-based program proven to lower dropout rates. Pathways to Education has an annual operating budget of $29Million and 126 full time employees and 1,432 volunteers. They’ve been 4,078 Pathways graduates. Every $1 invested in Pathways to Education generates a $24 return to society through decreased social costs and an increased tax base.

Jane Zhang – Executive Director, TechSoup and director of Online Services at CSI


Born in the jungles of Sothern China, Jane’s first exposure to technology was the telegraph machine, from that point on, she was hooked. Jane has spent the last 20 years working in technology and helping to build relationships between the voluntary, public, and private sectors to make technology more accessible for charity and nonprofits. She has extensive experience in the IT field, as well as the nonprofit sector; in particular she’s both founded and acted in a leadership role aimed at helping to bridge the digital divide. As the Director of Online Services at CSI, Jane’s role is to help social innovators all over the world to connect with each other and assisting them in achieving their goals. Jane is looking forward to helping CSI optimize its current IT infrastructure to better serve its members and looking at the development of new platforms/services to support social innovation. Jane is also Executive Director and one of the founders of TechSoup Canada. As Executive Director, Jane builds relationships between the voluntary, public, and private sectors to make technology more accessible for charity and nonprofits. She has extensive experience in the IT field, as well as the nonprofit sector; in particular she's both founded and acted in a leadership role in nonprofit organizations aimed at helping to bridge the digital divide.


TechSoup Canada is a program of the Center for Social Innovation, and a member of the TechSoup Global Network. Being a nonprofit themselves, they understand all too well the challenges facing the Canadian nonprofit sector and they want to help. They can connect you to donated and discounted technologies through their technology donations program and provide valuable learning resources to equip you and your colleagues with technology tips and best practices. They know that this sector is achieving great work and they believe they can have an even greater impact through the appropriate use of technology.


Colin Dickinson – President, Sparkrock


If you ever meet Colin it won’t be long before you’ll learn a thing or two about this outgoing father of two, cycling fiend and tennis enthusiast. Colin takes every opportunity with anyone that will listen to share that Sparkrock has the best clients on the planet.

Colin has been involved in the Social Benefit Sector for almost 25 years. He sat on the Board of his first Not-for-Profit – a Community Economic Development Initiative in Ottawa – at the tender age of 22. Moving to Toronto to attend Business School in the mid-1990s, he ran a five person NFP, the York Business Mentorship Program, aligning students with willing mentors in the Toronto Business Community.

Colin also co-founded and ran a Not-for-Profit organization, ensuring 100% of its profits, tens of thousands of dollars, were channeled to Trails Youth Initiatives, an Organization that helps foster leadership amongst at-risk Youth, through a four-year Program of Outdoor Education.


It started with a simple idea. Sparkrock wanted to help Nonprofits leverage technology in order to more effectively deliver on their mission to improve the quality of life for people, families, and communities. Now, over a decade later, we still deliver on that idea every day. Sparkrock provides the only all-in-one Finance, Human Resources and Employee Scheduling software for Human Services agencies to help you serve more people with less effort, stress and expense. Our solution is built on the robust Microsoft platform, and then customized for the unique needs of Nonprofits – making it the most stable, modern and tailored solution for you out there.

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We provide software to help Nonprofits serve more people, with less effort, stress and expense. Learn more at

  • Betty


  • Colin


  • Jason


  • Marwan


  • Peter


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Date and Time


Centre for Social Innovation - 192 Spadina

192 Spadina Avenue

Toronto, ON M5T 2C7


View Map

Refund Policy

Refunds up to 7 days before event

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