**All tickets are non-refundable, unless a request is filed within 24 hours of purchase.
The event is rain or shine. In the event we must cancel the festival, all tickets will be refunded.**
Are there ID requirements or an age limit to enter the event?
Yes! All attendees must be 21 years of age or older to enter the festival, including Designated Drivers. IDs will be checked at the door, no exceptions. No one under 21 will be admitted.
What can/can't I bring to the event?
All bags and purses are subject to a security check at the entrance. The following items are prohibited: aerosol cans, outside food and alochol, animals (except for service), bags larger than 16" x 16" x 8", banners or signs, cameras with lenses larger than 3", clothing deemed obscene or indecent, coolers of any kind, costume masks, firewords, folding chairs, inflatables, illegal drugs, laser pointers, luggage, noise makers, poles or sticks of any kind, tripods, or any type of weapon.
All you need is your government issued ID, your ticket and an empty belly!
Where can I contact the organizer with any questions?
Feel free to reach out at firstname.lastname@example.org
Is my ticket transferrable or refundable?
Your ticket is non-refunable, but 100% transferrable. Refund exceptions will be made if the request is received within 24 hours of purchasing the tickets. All tickets may be transferred between sessions in case you change your mind (as long as the session you'd like to attend isn't sold out!) and can also be transferred to another guest who is 21+. There is no need to change the name of the attendee on the ticket, so just go ahead and gift or sell your ticket to anyone you want!
Can I update my registration information?
Notice your email address is wrong? We can change that for you, too!