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New York City User Group


Tuesday, April 30, 2013 from 6:00 PM to 8:00 PM (EDT)

Registration Information

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Attendee Ended Free  

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Event Details

We are pleased to announce our next NYC user group meeting to be held on Tuesday, April 30th from 6-8pm. The meeting will be hosted by Zendesk customer, Case Commons at  Pivotal Labs' office near Union Square! 

Zendesk will provide snacks, drinks and have our team on-site to answer questions. If you can't attend, please make sure to subscribe to the NYC user group forum to keep apprised of future events!

6:00 - 6:15pm: Arrival and meet n' greet with other Zendesk users 
6:15 - 6:25pm: Welcome remarks from the Zendesk/user group leadership team 
6:25 - 6:45pm: Eli Winderbaum of BetterCloud will share how they are able to support thousands of customers with a small team 
6:45 - 7:30pm: Breakout sessions to discuss what Zendesk features, integrations and support issues matter most to you and your organization
7:30 - 8:00pm: Networking

Who should attend: This event is for Zendesk customers as it is a working session focused on topics related directly to our product. It can also be useful for people looking to learn more about Zendesk and customer service.

We would love to hear if there are specific breakouts or other topics you would like discussed - please answer the optional questions during registration to get them added to the agenda.

Have questions about New York City User Group? Contact Zendesk

When & Where

Pivotal Labs Office hosted by Case Commons - 8th Floor
841 Broadway
New York, NY 10003

Tuesday, April 30, 2013 from 6:00 PM to 8:00 PM (EDT)

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Zendesk is the leading omni-channel customer engagement software solution. More than 80,000 customers such as Gilt Groupe, Uber, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Learn more at

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