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New Quality Manager Training Course

The ISO 9001 Group

New Quality Manager Training Course
Available Dates

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Ticket Type Sales End Price Fee Quantity
New Quality Manager Course 2 days before event starts $825.00 $0.00

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Event Details

New Quality Manager Training Course

This 3 Day course is designed to provide the new quality manager with the knowledge and skills required to maintain and continually improve their organization's quality management system based on standards, such as ISO 9001, API Spec Q1, API Spec Q2 and others. The course helps new quality managers to develop their skills in designing, implementing and managing the daily challenges of quality management system processes and provide more effective feedback to top management for review and decision-making. 

Who Should Attend

  • New Quality Managers
  • Managers who wish to refresh/develop skills

 Course Highlights

  • Understand the requirements of a quality management system (based on ISO 9001 requirements)
  • Understand the importance and benefits of taking a process approach to quality management
  • Understand the effective approaches to establishing, implementing and maintaining a documented quality management system avoiding the bureaucracy of documentation
  • Learn the approaches to creating effective quality manuals and a useful, and used, documented system
  • Learn about creating a customer-focused system
  • Learn how to identify requirements not specified by the customers (expectations and needs)
  • Learn about approaches to monitoring customer satisfaction
  • Understand the role of the quality management representative
  • Understand the roles and responsibilities of quality managers and effective interaction with other departments/functions
  • Learn about the management of the internal audit process and development and implementation of an effective and risk-based audit program
  • Learn about approaches to identification and reporting of nonconformities (resulting from customer complaints, suppliers' nonconformities, audit nonconformities, and nonconformities identified through inspections/monitoring)
  • Learn how to ensure effective corrective actions to help prevent recurrence of nonconformities
  • Learn how to ensure effective preventive actions to ensure prevention of potential nonconformities
  • Learn approaches to effective analysis of data (trend analysis and root cause analysis, and examples of various approaches to the analysis of data for submission to the management review process)
  • Understand the requirements for the management review process, various approaches to holding a review, and the role of the quality manager
  • Understand the process of the external assessment of the QMS, role of external auditors, and effective communication and relationship with your external auditor
  • Learn about approaches to continual improvement (discussion of various approaches and good practice)
  • Discuss the challenges for quality managers and solutions for overcoming them

 Course Material Includes

  • Course Slides

 Suggested Items to Bring With You

  • Quality Policy
  • Quality Manual
Have questions about New Quality Manager Training Course? Contact The ISO 9001 Group

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When & Where

The ISO 9001 Group
5629 FM 1960 West
Houston, Texas 77069


The ISO 9001 Group

The ISO 9001 Group is a consulting, auditing and training company based in Houston, Texas that provides personalized consultation, auditing and training for organizations to manage their operational risks and improve business performance through their management systems.

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