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NDIS Industry Leader Information Session


Wednesday, November 15, 2017 from 9:00 AM to 12:00 PM (SST)

NDIS Industry Leader Information Session

Ticket Information

Ticket Type Sales End Price Fee GST Quantity
NDIS Industry Leader Information Session Oct 26, 2017 A$86.05 A$4.86 A$9.09

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Event Details

Hear from the CEO of one of Australia's most successful disability organisations and what it took to get there!

We would like to welcome you to join us for a NDIS Information session with an industry leader, Torrien Lau, CEO of Focus ACT, Canberra.

Torrien is currently the CEO of a mid-size not for profit organisation that delivers support to people with disability. With postgraduate qualifications in business, a graduate of the Australian Institute of Company Directors, accredited mediator, trainer and business owner, Torrien has extensive experience as a business consultant and leader of people.

Over the last three years, Torrien has transformed Focus ACT into one of the most successful and creative disability organisations in the country.

Starting at a place where like many operations, fears of sustainability, a less than impressive balance sheet and an uncertain future were at the forefront of strategic thinking. Two years later, Focus is in the top 1-2% of financial performing organisations in the country, customer satisfaction is 96% and staff engagement is 92%.

New and innovative service models have been introduced along with market leading technology that delivers both client driven outcomes and considerable business efficiencies.

“It has been fortuitous for me that Focus ACT has given me an opportunity to work in the disability sector at time of great social change”.

Torrien will talk about the organisational, cultural changes and commercial challenges he faced at Focus. Torrien will explain how he improved the business with advice and strategic planning and how he brought the client customer satisfaction rating to 96% and has transformed the organization into the top 1% for financial performance across the sector.

Have questions about NDIS Industry Leader Information Session? Contact Datanova

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When & Where

Novotel Brisbane Airport
6-8 The Circuit, Brisbane Airport
Brisbane Airport, QLD 4008

Wednesday, November 15, 2017 from 9:00 AM to 12:00 PM (SST)

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Datanova is an Australian software development and service based company focused on delivering the best and most cost-effective solutions to Australian Service Providers in areas such as NDIS, My Aged Care, Jobactive and Child and Youth Protection Services.

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NDIS Industry Leader Information Session
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