NDIS: How to get the most out of your Support Coordinator

NDIS: How to get the most from your Support Coordinator

Many plan nominees, parents and NDIS participants with current NDIS plans are:

• unaware of what support coordination is
• are unsure if they are getting the most from their current support coordinator
• do not know how to change to another support coordinator
• are looking for a genuine and "easy to understand" provider

That’s exactly why we created this free information session to help you move from confusion and uncertainty to clarity and confidence.

You’ll learn:
✅ What Support Coordination really is (in plain English)
✅ What you should expect from your Support Coordinator
✅ How to change Support Coordinators
✅ How to identify a provider who genuinely supports your goals

Please note this will not be using jargon or complicated technical terms but rather clear information about support coordination from a service provider to help you.

17 November 2025

630pm to 730pm

Online - Zoom

(includes Q&A time for NDIS support)

About Erena (co-director & presenter):
With over 11 years of experience supporting people with diverse disabilities including ASD, ADHD, language disorders, epilepsy, and physical impairments, Erena combines deep professional expertise with powerful lived experience. Renowned for her trauma-informed and holistic approach, she integrates mental and emotional wellbeing with practical behavioural strategies.

Erena’s core strength lies in implementing complex Behaviour Support Plans in close consultation with Allied Health professionals, ensuring each individual is supported with empathy, dignity, and evidence based care that promotes real progress and personal growth.

Kahui – Co-Director
With over 10 years of leadership and community service experience, Kahui is deeply passionate about helping people and creating meaningful change. As the founder of GC Storehouse in Pimpama, she has built a thriving social enterprise providing food relief and affordable essentials to families across the northern Gold Coast.

Recognised as a Westfield Local Hero Award recipient for outstanding community leadership, Kahui has thrives when managing teams including rostering staff, delegating responsibilities, overseeing work practices, identifying strengths in team members, and assigning tasks accordingly. Her dedication reflects a strong belief that genuine impact begins with compassion, service, and community.