THIS WILL BE A 100% VIRTUAL EVENT BROADCASTED VIA ZOOM.
SCHEDULE
Tuesday
9:00 - 11:00 AM EST Session 1: Program Background & Review
- FARM overview/program structure
- Roles and responsibilities
- FARM impact
- 2nd party vs. 3rd party
- Database review
- Open group discussion
2:00 - 4:00 PM EST Session 2: Communication & Delivery
- Keys to conducting evaluations
- Communicating about non-conformance and corrective actions
- Dealing with difficult people
- Building trust and rapport
- Open group discussion
Wednesday
9:00 - 11:00 AM EST Session 3: Technical Review
- Discussing high priority areas and most common pitfalls
- Setting your evaluation up for success
- Determining protocol and action standards
- Open group discussion
2:00 - 4:00 PM EST Session 4: Observations
- Practicing animal-based observations
- Achieving consistency and delivering feedback
- What makes a good protocol?
4:00 - 5:00 PM EST Review
5:00 PM EST
- Exam
- Animal Observation Quiz
COST $200